Increased website traffic by 60% through implementing effective search engine optimization strategies
Optimized digital marketing campaigns for better conversion rates and return on investment
Developed engaging content for social media platforms to drive brand awareness and customer engagement
Conducted comprehensive market research to identify target audiences and develop personalized marketing messages
Stayed up to date with industry trends and emerging technologies to inform digital marketing strategies and tactics.
Fuel Station Attendant
Glow Petroleum
Harare
10.2022 - 09.2023
Improved customer satisfaction by providing efficient and courteous service during fuel transactions
Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation
Completed daily shift reports accurately detailing sales transactions, inventory changes, equipment issues, or notable events that occurred on site
Responded to all customer inquiries thoroughly and professionally
Confirmed excellent customer service by quickly resolving customer concerns.
Sales Representative
Waterspill Boreholes Pvt Ltd
Harare
01.2022 - 08.2022
Expanded customer base through cold calling, networking, and relationship building, averaging at least 50 per month
Used Back Office systems to answer questions from customer support increasing efficiency by over 30% and providing a good customer - company relationship
Answered questions, inquires and gave clients quotations by email, phone, social media platforms and in person
Making sure that we were available for at least 4 drillings a month
Reported to the Supervisor with completed daily tasks for review and feedback, optimizing work percentage yield
Built customer loyalty and retention by delivering excellent service experiences by making sure that all work is performed on time and averaging at l at least 2-3 hours per drilling
Data Management Monitoring, feedback, operation and usage of various equipment
Introduced Agile methodologies to distribute workload effectively, resulting in a nearly 50% increase in project completion rate while maintaining accuracy.