Tadiwnashe Justice Ziyambato
Warsaw
Summary
Motivated & enthusiastic computer engineering student who is ambitious for achieving excellence. I have proven track record at Glow Petroleum by providing exceptional customer relations and engagement, I excel in problem-solving and collaborative teamwork. My approach combines analytical prowess with exceptional communication skills to drive tangible results and client satisfaction. Ambitious to contribute to dynamic projects in a challenging environment.
Overview
2
2
years of professional experience
Work History
Digital Marketing Analyst
Aquaside Boreholes
07.2022 - 05.2024
- Increased website traffic by implementing effective search engine optimization strategies.
- Optimized digital marketing campaigns for better conversion rates and return on investment.
- Developed engaging content for social media platforms to drive brand awareness and customer engagement.
- Conducted comprehensive market research to identify target audiences and develop personalized marketing messages.
- Stayed up-to-date with industry trends and emerging technologies to inform digital marketing strategies and tactics.
Crew Team Member
Mc Donald's
01.2024 - 04.2024
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Fuel Station Attendant
Glow Petroleum
10.2022 - 09.2023
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Completed daily shift reports accurately detailing sales transactions, inventory changes, equipment issues, or notable events that occurred on site.
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Responded to all customer inquiries thoroughly and professionally.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Built trustful relationships with customers to encourage return visits.
Sales Representative
Waterspill Boreholes Pvt Ltd
01.2022 - 08.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Answered questions, inquires and gave clients quotations by email, phone, social media platforms and in person
- Maintained a friendly manner and calm, positive demeanor when handling customer complaints.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Negotiated contracts with clients and developed relationships with key personnel.
- Used customer insights to develop innovative sales strategies to increase sales.
- Built customer loyalty and retention by delivering excellent service experiences.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Education
Bachelor's of Computer Engineering - Computer Engineering
Vistula Univesity
Poland03.2027
High School Diploma -
Pamushana Secondary School
Masvingo,Zimbabwe11.2021
Skills
- Excellent customer communication
- Team player with a collaborative mindset
- Customer Service
- Client Engagement
- Problem-solving abilities
- Customer Relations
- Ability to work flexible hours & adapt to changing priorities
- Fluent in English
Accomplishments
- Managed [number] opportunities per month.
Languages
Shona
Native language
English
Advanced
C1
Additional Information
References
1.waterspillboreholes@gmail.com
2.reception@glowpetroleum.co.zw
Timeline
Crew Team Member
Mc Donald's
01.2024 - 04.2024
Fuel Station Attendant
Glow Petroleum
10.2022 - 09.2023
Digital Marketing Analyst
Aquaside Boreholes
07.2022 - 05.2024
Sales Representative
Waterspill Boreholes Pvt Ltd
01.2022 - 08.2022
Bachelor's of Computer Engineering - Computer Engineering
Vistula Univesity
High School Diploma -
Pamushana Secondary School
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