Talha Bin Shams
International & Intercultural Communication Graduate|Researcher|Educator|Designer|Translator|
Krakow,Małopolskie Województwo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Education Welfare Officer
Ha-meem group, 387, Tejgaon Industrial Area
Dhaka-1208, Bangladesh
09.2013 - 09.2019
- Was responsible for counseling the workers on general issues, such as company rules, regulations, policies, procedures, and discipline.
- Communicated frequently with the potential and existing clients to increase business through optimum customer satisfaction.
- Counseled the absentee workers as referred by the HR department in view to reduce absenteeism and turn-over. Was responsible for acting as a bridge between the management and the workers & aware the workers of their legal rights and other privileges.
- Offered therapeutic services and crises intervention to emotionally disturbed workers. Was responsible for monitoring the child care facilities and dining/canteen facilities within the premises and follow-up.
- Developed & conducted the new employee's orientation, explained welfare matters, medical care options to help employees make informed healthcare decisions, arranged routine welfare meetings.
- Ensured that the sick workers received proper medical care, carried out AIDS awareness programs.
- Worked closely with the Educational Psychologists; offered necessary advice and guidance to the working parents
in the company who need support in ensuring that their child attends schools regularly.
Faculty Teacher
Scholastica Ltd (A concern of ASCENT Group)
Dhaka, Bangladesh
09.2011 - 08.2013
- Was responsible for teaching the English Language, visual arts & social science courses. Participated in curriculum planning and development; in different types of workshops, month-long training programs, school events, parents & staff meetings, preparing detailed unit lesson plans.
- Used a variety of learning modalities and support materials to facilitate the learning process and accentuate presentations.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions, and using techniques to track student participation.
- Shifted between informal and formal methods of teaching to create a multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Communicated frequently with parents, students, and administrators to provide feedback and discuss instructional strategies.
Executive Assistance
Gallery Jolrong
Dhaka 1213, Bangladesh
08.2009 - 06.2011
- Took part in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Conducted research, gathered information from multiple sources, and presented results.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Used Microsoft Word, Adobe Illustrator, Photoshop, and other software tools to create documents and other communications.
- Drove operational improvements, was responsible for artist database maintenance and updating, graphical support, attending all calls and inquires, all kinds of Internet function, e-mail correspondence.
- Welcomed everyday visitors and every guest to exhibitions and arranged press conferences, every event.
- Communicated with the potential and existing clients to increase business through optimum customer satisfaction; understood the requirements of the respective clients and mapped them to the available products of the organization.
Education
Master of Arts - International And Intercultural Communication
Uniwersytet Marii Curie-Skłodowskiej
Lublin, Poland 09.2019 - 10.2021
Master's Degree in Social Sciences (M.S.S.) - Social Sciences
University of Dhaka
Dhaka, Bangladesh 01.2012 - 02.2013
Bachelor of Fine Arts (BFA) - Graphic Design
University of Development Alternative
Dhaka, Bangladesh 03.2005 - 05.2011
Skills
Educational research
Timeline
Master of Arts - International And Intercultural Communication
Uniwersytet Marii Curie-Skłodowskiej
09.2019 - 10.2021
Education Welfare Officer
Ha-meem group, 387, Tejgaon Industrial Area
09.2013 - 09.2019
Master's Degree in Social Sciences (M.S.S.) - Social Sciences
University of Dhaka
01.2012 - 02.2013
Faculty Teacher
Scholastica Ltd (A concern of ASCENT Group)
09.2011 - 08.2013
Executive Assistance
Gallery Jolrong
08.2009 - 06.2011
Bachelor of Fine Arts (BFA) - Graphic Design
University of Development Alternative
03.2005 - 05.2011
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