Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TANATSWA TONDERAYI

Lublin

Summary

Dynamic Customer Service Assistant with a proven track record at Industrial Exchange Group, excelling in complaint resolution and customer consultation. Leveraged strong cash handling skills to enhance client satisfaction and streamline service processes, ensuring timely vehicle servicing and optimal inventory management. Committed to delivering exceptional service and fostering positive customer relationships.

Overview

1
1
year of professional experience

Work History

Customer Service Assistant

Industrial Exchange Group
10.2022 - 11.2023

Assist customers with inquiries by providing detailed product information and personalized recommendations

Assisted clients with finding earliest dates available for servicing their vehicles and equipment

Informed clients when their vehicles and machinery are ready for collection after service

Maintained a comprehensive knowledge of the company's inventory and ensured the spare part's floor is well-stocked, organized and visually appealing

Education

Bachelor of Science - Physiotherapy

Wincentago Pola University
Lublin, Poland
03-2029

Skills

  • Cash handling
  • Complaint handling
  • Customer consultation
  • Complaint resolution

Languages

English
Advanced (C1)

Timeline

Customer Service Assistant

Industrial Exchange Group
10.2022 - 11.2023

Bachelor of Science - Physiotherapy

Wincentago Pola University

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TANATSWA TONDERAYI