Summary
Overview
Work History
Education
Skills
Certification
Hi, I’m

Tashi Choetso

Spa trainer, yoga teacher
Ilawa,Poland

Summary

  • Understands spa operations thoroughly and troubleshoots and resolves technical and personal issues resourcefully. Trains team members to put customers first and empowers staff members to take creative and independent action.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Listens attentively to customer concerns and turns potential challenges into opportunities for improved business and spa service.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Balanced Yoga Teacher skilled in motivating and educating clients in healthy living and meditation. Creates peaceful, supportive atmosphere to inspire new and experienced yoga students. Connected with diverse clientele and developed loyal customer base.

Overview

15
years of professional experience
1
Certification

Work History

Grand hotel tiffi
Iława, Poland

Spa trainer , Spa therapist, Yoga teacher
10.2013 - Current

Job overview

  • Ran errands and provided general office support in a professional environment.
  • Oversaw operations by managing activities related to training, treatment procedures, budget maintenance, insurance, inventory management and marketing
  • Greeted spa guests warmly to create positive first impression of establishment
  • Led spa tours for new members to familiarize guests with services provided
  • Worked with new employees to enforce account management protocols and customer service standards and optimize performance
  • Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs
  • Responded to customer inquiries or complaints
  • Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions
  • Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes
  • Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits
  • Coordinated facility schedules to maximize usage and efficiency
  • Planned, set up and led yoga classes for beginner.
  • Fielded client complaints and rectified issues.
  • Fostered friendly, warm, and exceptional customer experience.

ananda in the himalayas
rishkesh, India

Senior Spa Therapist
07.2008 - 09.2013

Job overview

  • Oversaw daily operations to ensure high levels of productivity.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Improved operations through consistent hard work and dedication.
  • Cultivated calming spa atmosphere through cleanliness and design
  • Fielded client complaints and rectified issues
  • Designed VIP client program for returning guests to promote product sales and packages
  • Introduced cleanliness inspection program for treatment rooms
  • Cultivated calming spa atmosphere through cleanliness and design.
  • Fielded client complaints and rectified issues.
  • Introduced cleanliness inspection program for treatment rooms.
  • Designed VIP client program for returning guests to promote product sales and packages.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Welcomed clients arriving for appointments.
  • Recommended retail products for at-home use.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Analyzed skin condition and made appropriate product recommendations.
  • Educated patients on treatment options.
  • Assisted manager with daily spa operations.
  • Advised clients on proper home-care regimens.
  • Handled busy schedules and stayed on top of key deadlines.
  • Developed individualized, therapeutic skin care programs.

Education

VTC SCHOOL
INDIA

High School Diploma

Skills

Responsible

  • Spa operations
  • Schedule Management
  • Team building
  • Leadership
  • Adaptability
  • Training & Development
  • Responsible
  • Interpersonal Communication
  • Employee training
  • Progress Reporting

Treatments

  • Aromatherapy
  • Hot Stone Massage
  • Deep Tissue Massage
  • Facial Massages
  • Thai Traditional Massge
  • Ayurvedic Massage
  • Foot Reflexology

Healing Treatment

  • Reiki
  • Kundalini Back Massage
  • Crystale Reflexology
  • Tibetan Ku Nyi Massage

Certification

  • reiki first and second lever Training - 2010-2011
  • l'occitane treatment and products knowledge 2014
  • KLAPP mesotherapy 2016
  • Ila beyond organic treatment and prduct knowledge2019
Tashi ChoetsoSpa trainer, yoga teacher