Tatevik Matevosyan

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

• APMG AgileBA Practitioner, 06/2019
• PMI ACP Practitioner, 02/2021

• HSBC Mobile application: Messaging delivery (iOS, Android, Java) - activating mobile message delivery to different markets, build once use many, enable in-App solution for existing markets, digital security key activation etc.
• HSBC Mobile application: Messaging delivery (iOS, Android, Java) - Fraud Mobile message 2 way delivery for UK and HK markets
• HSBC Mobile application: Messaging delivery (iOS, Android) - customer feedback tool (Qualtrics) integration in Mobile application to set up communication with get feedback from customer.
• Global programs/projects, Marketing transformation framework, 07/2019, current, BA, Data unification and decision engine, Event management, Data Visualization, Epics, features, User cases creation, Data solution, Solution design, Senior Stakeholders management, Global implementation and compliance, Requirements Backlog capturing, prioritization and ongoing refinement, Setting and running Jira and Monday.com board, helping to set up project and product support Confluence pages
• HSBC USA projects, HSI Broker Dealer NRAP Project, 10/2018, 06/2019, Agile BA, Process design, solution identification and implementation for US RC to identify and supervise FINRA Non registered Associated persons and Access Person in line with US regulatory standards., Design process flow, Identify downstream impact, Assess risk and possible issues, Support in solution design, Implementation, SEC Remediation for Access Person, 10/2018, 06/2019, Agile BA/Scrum Master, Process design, solution identification and implementation for US RC to identify and supervise FINRA Non registered Associated persons and Access Person in line with US regulatory standards., Design process flow, Identify downstream impact, Assess risk and possible issues, Support in solution design, Implementation
• US GPAD (Global personal account dealing) system Implementation, US GPAD (Global personal account dealing) system Implementation, 05/2017, 10/2018, Agile BA, Implementation of Global GPAD application in US to meet US and HSBC regulatory requirements., Acting as an Agile BA in definition, execution and closer phases.
• Greenfield, Greenfield, 08/2017, 05/2017, Risk and Lending, CARM for Corporate, CDW (Credit Data Warehousing), HUB Security, HIE Limits and LIQ - help IT to develop functional design solutions, Technical design support, SIT and UAT, C&I. Monitor and manage issue log, support business and IT in solution design
• Cards related projects, Migration from DDA cards to CDA along with upgrade of 2.4 RSA to 2.6, relevant certification with MasterCard, SBQ implementation - initiating and implementing online credit solution for cards., PMS - PIN change and activation through ATM for Europe region, Initiation, testing and implement of new tariff of charges for all card products, Implementation of card loyalty service, Process automation - developing and implementing application solution for clearing, settlement and reconciliation