An experienced delivery leader with over 15 years of expertise in orchestrating complex software development projects, scaling delivery operations, and fostering cross-functional collaboration. Skilled in strategic planning, agile methodologies, and stakeholder engagement to ensure high-quality, on-time delivery of business-critical solutions. Adept at leading distributed teams, managing client relationships, and optimizing KPIs for continuous improvement. Known for strong leadership and problem-solving abilities.
Projects:
Responsibilities:
Achievements:
Projects: Led several small mobile app projects across various industries, notably a digital identity verification app that securely verifies and stores user details
Responsibilities:
Achievements: Successfully rebuilt a relationship with a client who was previously dissatisfied with the former business analyst's approach
Product: an international platform for the insurance market
Projects: module for a fair calculation of vehicle repair, country-specific projects for the insurance market (Australia, Germany, India), migration projects (both data and functionality) from desktop to web application;
Duties and responsibilities:
I worked on the SMS banking service, enabling customers to access account information and conduct financial operations via SMS and USSD. Responsibilities included drafting and securing approval for business requirement documents and system requirement specifications, creating test scenarios in collaboration with the testing team, and overseeing the project's implementation into commercial use.