Highly motivated and accomplished professional with a Bachelor's degree in Electrical Engineering, graduating with honorable mention. Demonstrated expertise in the telecommunications industry, coupled with a strong background in technical support. Eager to leverage comprehensive skills and knowledge to transition into the dynamic field of networking as a Network Engineer.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Junior Network Engineer
Addis Ababa Science and Technology University
Addis Ababa
2021.01 - 2022.01
Assisted in the setup and configuration of network devices, including routers, switches, and access points
Responded to network-related issues reported by university staff, faculty, and students, diagnosing and resolving connectivity problems promptly
Monitored the university's network using various tools, identifying and addressing anomalies, bottlenecks, and security concerns
Provided technical support to end-users, assisting with network connectivity and resolving related issues
Assisted in the implementation and enforcement of network security policies in collaboration with the security team
Maintained accurate documentation of network configurations, changes, and troubleshooting procedures
Assisted in network-related projects, contributing to the deployment of new services, network redesign, or infrastructure upgrades.
Junior Technical Support
Ethio-Telecom
Addis Ababa
2019.10 - 2020.11
Provided prompt and effective technical support to customers regarding telecommunication services and products
Diagnosed and resolved issues related to network connectivity, hardware, and software components
Assisted customers with the installation, configuration, and operation of telecommunication devices
Documented customer interactions, troubleshooting steps, and solutions for future reference
Provided basic training to end-users on telecommunication systems and technologies
Communicated technical information in a clear and understandable manner to non-technical users.
Education
Master of Science - Robotics
Warsaw University of Technology
Warsaw
2024-09
Bachelor of Science - Electrical Engineering
Addis Ababa Science And Technology University
Addis Ababa
09.2021
Skills
Understanding of networking concepts, protocols, and technologies.
Proficiency in diagnosing and resolving network-related problems.
Familiarity with network monitoring tools and network management systems.
Understanding of basic network security principles and practices
Ability to configure and implement network devices
Ability to design network architectures.
Understanding of cloud networking concepts.
Proficiency in programming languages.
Strong Analytical and Problem Solving Abilities
Effective Communication and Collaboration.
Quick Learner and Adaptable to New Technologies
Languages
Amharic
First Language
English
Advanced (C1)
C1
Certification
Networking Basics, Cisco 2024
Microcontroller Embedded C Programming: Absolute Beginners, Udemy
Programming for Everybody (Getting Started with Python), Coursera 2022
Timeline
Junior Network Engineer
Addis Ababa Science and Technology University
2021.01 - 2022.01
Junior Technical Support
Ethio-Telecom
2019.10 - 2020.11
Master of Science - Robotics
Warsaw University of Technology
Bachelor of Science - Electrical Engineering
Addis Ababa Science And Technology University
Networking Basics, Cisco 2024
Microcontroller Embedded C Programming: Absolute Beginners, Udemy
Programming for Everybody (Getting Started with Python), Coursera 2022
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