Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Driven by passion of seeing success within the organization i am in. Committed to maintaining professional relationships to increase profitability and drive business results.
•Worked at Drive and Jive car hire as a manager for 2 years.
•With good communication skills with clients and excellent conflict management solutions when things took a wrong turn
•Also took care of the record and books of the company ensuring no funds or client was left
Marketing also our products on online and offline platforms was a duty i carried.
• Developed and updated tracking spreadsheets for process
monitoring and reporting
• Collected, validated, and distributed information to employees.
• Displayed good communication skills hence preserving a good image for the company and maintaining good relations with clients.