Summary
Overview
Work History
Education
Skills
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Timeline
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Thokozani Ncube

Lublin

Summary

Driven professional with a strong background in fast-paced environments, such as Insomnia Restaurant, showcasing a strong work ethic and exceptional teamwork skills. Excelled in roles requiring efficiency, safety awareness, and customer service, significantly contributing to workplace productivity and operational excellence. Proficient in CRM software and adept at maintaining high cleanliness standards, ensuring compliance with health regulations. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Dishwasher

Insomnia Resturant
01.2024 - Current

Dishwasher and a Cooker

  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within kitchen area, contributing to overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Security Officer

Energi Garage
02.2023 - 08.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Meat Processor

Moishes
11.2022 - 02.2023
  • Maintained sharpness of tools for precise cuts and optimal safety during meat processing tasks.
  • Achieved compliance with all health regulations through diligent attention to cleanliness standards during processing operations.
  • Reduced waste and improved yield through careful monitoring of cutting and trimming procedures.
  • Participated in ongoing training initiatives to stay current on industry trends and best practices for meat processing operations.

Education

Bachelor of Science - Nursing

WSEI
Lublin, Poland
08.2026

Skills

  • Strong Work Ethic
  • Punctuality
  • Efficient cleaning
  • Safety awareness
  • Stress Tolerance
  • CRM Software
  • Parts Ordering
  • Appointment Scheduling
  • Billing management
  • File Maintenance
  • Spreadsheet tracking
  • Record preparation
  • Teamwork and Collaboration
  • Customer Service
  • Calm and Professional Under Pressure

Watch Movies

It gives a deeper imagination and can teach other people's culture

Languages

Xhosa
Native language
English
Intermediate
B1

Timeline

Dishwasher

Insomnia Resturant
01.2024 - Current

Security Officer

Energi Garage
02.2023 - 08.2023

Meat Processor

Moishes
11.2022 - 02.2023

Bachelor of Science - Nursing

WSEI
Thokozani Ncube