Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TINOTENDA SITHOLE

Warsaw

Summary

Professional Data Processor and a collaborative team player committed to driving efficiency. Skilled with SQL, R studio and Excel. Eager to contribute skills and passion for data processing to bring forth the success of a dynamic and forward-thinking organization. Alongside academic pursuits, I have gained practical experience in customer service and logistics coordination, further enhancing versatility and ability to work effectively in a team-oriented setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Empire National
06.2023 - Current
  • Collaborating with suppliers and carriers to arrange pick-ups, deliveries, and negotiate freight rate
  • Ensuring compliance with customs regulations and international trade laws for cross-border shipments
  • Utilizing logistics software and systems to track and analyze shipment data, identifying areas for improvement and cost optimization.

Customer Service Specialist

Cineworld
01.2022 - Current
  • Work on onboarding, orientation, and training of new agents
  • Chiefly work on customer retention to make sure the company retains its valuable customers
  • Resolve issues and answer questions about Cineworld’s products and services
  • Engage in proactive customer outreach
  • Handle customer complaints through email handling and phone calls

Economics Tutor

01.2021 - 08.2021
  • Administered free online Economics classes to Advanced Level high school students
  • Assisted students with examination prep
  • An analysis of Nokia’s downfall Nov 2022
  • Gathered Nokia’s sales data from the years 1999-2021
  • Cleaned the data and did some analysis on the data using R
  • Prepared a report that shows findings and trends that tell the story of Nokia’s downfall

Education

Bachelor of Sciences - Finance and Accounting

Vistula University
Warsaw
07.2024

Skills

  • Proficient in R, Excel, SQL & PowerPoint
  • Data Analysis and Statistical Analysis,
  • Accounting and Financial Analysis
  • Problem solving,
  • Excellent communication (written and verbal)
  • Leadership and teamwork
  • Compiling Data
  • Office Equipment

Certification

The Complete SQL Bootcamp: Go from Zero to Hero - offered by Udemy

Master Excel for Financial Analysis - offered by Udemy

The Complete Financial Analyst Course 2022 - offered by Udemy Excel Crash Course:

Timeline

Logistics Coordinator

Empire National
06.2023 - Current

Customer Service Specialist

Cineworld
01.2022 - Current

Economics Tutor

01.2021 - 08.2021

Bachelor of Sciences - Finance and Accounting

Vistula University

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TINOTENDA SITHOLE