Toghrul Shikhlinski
Procurement and Finance Operations Specialist
Warsaw
Summary
Procurement and Finance Operations Specialist with 8+ years of experience supporting Procure-to-Pay (P2P), Accounts Payable, and Accounts Receivable processes in global environments. Proficient in SAP, Ariba, Coupa, and advanced Excel, with hands-on experience managing PR-to-PO cycles, resolving invoice and payment discrepancies, and maintaining accurate vendor master data. Experienced in monitoring outstanding balances, ensuring timely payment resolution, and collaborating with Procurement, Finance, and vendors on logistics and operational coordination. Bilingual professional with strong communication skills and a solid understanding of supply and demand dynamics and inventory control considerations. Strong focus on process improvement, compliance, and delivering efficient, high-quality financial operations support.
Overview
3
3
Languages
2026
2026
years of professional experience
Work History
Sourcing & Procurement specialist / Senior Process Executive
Infosys BPM
2016 - 2021
- Executed end-to-end PR-to-PO processes for global clients using SAP, Ariba, and Coupa.
- Supported procurement operations for multiple regions, including Turkey, Israel, and global retail environments.
- Managed supplier communication and supported negotiations, supplier performance follow-up, and cost reduction initiatives.
- Coordinated logistics and procurement support activities to align with business requirements.
- Provided helpdesk support to internal stakeholders on PR-to-PO and procurement-related queries.
- Supported internal stakeholders by addressing PR-to-PO and procurement-related queries.
- Handled material master data activities and supported accuracy of procurement-related records.
- Prepared PR-to-PO reporting and shared process updates with the main office and relevant stakeholders.
- Developed and used automations to improve reporting, tracking, and operational efficiency within procurement processes.
- Standardized processes and resolved issues to enhance continuous improvement in sourcing and procurement operations.
VBA Developer
Infosys BPM
2021 - 2023
- Developed VBA and MS Access automation tools, enhancing reporting and tracking capabilities.
- Developed VBA and MS Access automation tools for reporting and tracking.
- Supported strategic planning and operational reporting, facilitating informed decision-making for client processes.
- Contributed to process efficiency by optimizing data handling and workflows.
Accounts Receivable Specialist
Infosys BPM
05.2023 - 12.2024
- Managed customer accounts, reconciliations, and overdue payments to ensure timely cash flow
- Negotiated payment plans and supported timely balance recovery.
- Worked on aged items and follow-up activities to clear outstanding balances.
- Investigated and resolved billing discrepancies in coordination with stakeholders.
- Maintained accurate customer master data and reporting.
- Monitored ServiceNow tickets, ensuring proper routing to the correct teams for resolution.
Customer Service Representative (Freelance)
Doggiehush LLC
01.2025 - 02.2026
- Managed customer support via email for complex and escalated cases, ensuring timely resolution
- Ensured timely communication and customer satisfaction
- Raised and followed up on delivery claims, coordinating with relevant parties to achieve resolution
- Raised and followed up on delivery claims until resolution
Education
B.A. - International Political Science
University of Lodz
Lodz, Poland01-2024
Skills
Accounts Receivable
Ariba
Cost Optimization
Coupa
Financial Reconciliation
Invoice Discrepancy Resolution
Master Data Maintenance
MS Excel
Process Improvement
Procurement & Sourcing
Timeline
Customer Service Representative (Freelance)
Doggiehush LLC
01.2025 - 02.2026
Accounts Receivable Specialist
Infosys BPM
05.2023 - 12.2024
Sourcing & Procurement specialist / Senior Process Executive
Infosys BPM
2016 - 2021
VBA Developer
Infosys BPM
2021 - 2023
B.A. - International Political Science
University of Lodz