Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Tomasz Kazana

Drawno

Summary

Dedicated Customer Advisor with experience in environments. Communicates with credibility and confidence, exhibiting motivation to maintain customer satisfaction and contribute to corporate success. Team player, keen to learn new skills and crafts with meticulous and detailed approach to work ethics.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Customer Advisor

Frelin Sp. z o.o.
Szczecin
06.2024 - 09.2024
  • Advised customers on product selection based on their needs.
  • Responded to customer inquiries via phone, email, and in-person.

Fleet Mechanic

Cycle Mobility Sp. z o.o.
Szczecin
10.2023 - 02.2024
  • Performed preventative maintenance on mechanical equipment and machinery.
  • Tested, diagnosed, and repaired malfunctioning components.

Land Surveyor Assistant

IBG Geodezja
Drawsko Pomorskie
11.2022 - 06.2023
  • Conducted boundary surveys, topographic surveys, and right-of-way surveys to create accurate maps and plans.
  • Operated survey instruments such as total stations, transits, theodolites, levels, and electronic distance measuring devices.

Technical Sales Assistant

Ribble Cycles
Birmingham
06.2017 - 04.2021
  • Conducted research on products, competitors, markets, and trends.
  • Analyzed customer needs to identify opportunities for new products or services.

Assistant Manager

On Your Bike
Birmingham
07.2007 - 06.2017
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Supervised daily operations including scheduling shifts, assigning duties.

Quality Control Inspector

Sigma QC
Solihull
11.2004 - 06.2006
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.

Education

Some College (No Degree) - Integrated School

XVII Liceum Ogólnokształcące
Szczecin, Poland

Skills

  • Complaint Handling
  • Customer Service
  • Quality Control
  • Problem-solving abilities
  • Analytical Thinking
  • Team building
  • Data Entry
  • Vehicle Maintenance
  • Vehicle Inspection
  • Clean Driving Record
  • Forklift Operation
  • Strong math skills

Affiliations

  • Keen cyclist participating in singlespeed racing

Certification

  • Cycling Instructor - BikeRight! Birmingham, UK, 2015
  • Cycle Route Planner - BikeRight! Birmingham, UK, 2015
  • UDT Certificate Forklift Driver, Stargard, PL, 2023

Languages

Polish
First Language
English
Advanced (C1)
C1
German
Beginner
A1

References

References available upon request.

Timeline

Customer Advisor

Frelin Sp. z o.o.
06.2024 - 09.2024

Fleet Mechanic

Cycle Mobility Sp. z o.o.
10.2023 - 02.2024

Land Surveyor Assistant

IBG Geodezja
11.2022 - 06.2023

Technical Sales Assistant

Ribble Cycles
06.2017 - 04.2021

Assistant Manager

On Your Bike
07.2007 - 06.2017

Quality Control Inspector

Sigma QC
11.2004 - 06.2006

Some College (No Degree) - Integrated School

XVII Liceum Ogólnokształcące

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Tomasz Kazana