Tomasz Krakowczyk
Digital Transformation Leader
Wroclaw
Summary
Compassionate Digital Transformation leader with accomplished background inspiring, motivating and leading teams to make effective decisions. Skilled at analyzing complex problems and implementing practical solutions. Strategic and committed to fostering culture of responsibility and accountability.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
General Manager
Software Mind
01.2023 - Current
- Lead two business units delivery - UK and DACH market (140 team members)
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Overseen business units P&L
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Formulated policies and procedures to streamline operations.
- Collaborated with cross-functional teams to develop innovative solutions.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Implemented business strategies, increasing revenue, and effectively targeting new markets
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Managed purchasing, sales, marketing and customer account operations efficiently
- Trained and guided team members to maintain high productivity and performance metrics
- Collaborated with cross-functional teams to develop innovative solutions
- Championed continuous improvement initiatives that enhanced operational performance across all departments
- Managed budget implementations, employee evaluations, and contract details
Board Member
Value Logic
02.2023 - Current
- Managed P&L
- Managed business development initiatives on DACH market
- Managed relationships with clients
- Overseen projects' delivery to existing clients
- Participated in pre-sales and sales activities
- Developing comprehensive succession plans for board leadership transitions, ensuring continuity of governance excellence.
- Formulated and executed strategic initiatives to improve product offerings.
- Communicated business performance, forecasts and strategies to investors and shareholders.
Head of Guilds
SoftwareMind
12.2020 - Current
- Built and developing team of 14 guild masters & 14 communities
- Developed and implementing of strategies of learning organization for over 600 people in areas of below competences (learning communities): java, .net, front-end, quality assurance, project management, data science, mobile, security, devops, UI/UX design, agile
- Built learning culture within company
Software Delivery Director
SoftwareMind
12.2020 - 12.2022
- Lead relationships with clients
- Programme management (Scrum, Kanban, SAFE)
- Managed p&l
- Managed business development initiatives on UK based market
- Organized work of development teams in one of divisions in outsourcing business unit (total of 60+ people)
- Monitored projects’ delivery
- Lead and coaching project managers, scrum masters and agile coaches
- Participated in business unit strategic planning attracting, recruiting, developing, and retaining teams' members cooperating with internal departments (business development, employer branding, marketing, a/p, people and organization development)
- Participated in pre-sales and sales support initiatives.
Head of Project Management
Objectivity Ltd.
04.2018 - 08.2020
- Established and developed project management and lean-agile capabilities within organization
- Lead group of 40 project managers and 12 PMOs
- Attracted, recruited, developed and retained PMS and PMOs
- Provided direct support for projects delivery - cooperation with clients, project managers and project teams
- Designed and provided tools, processes and best practices of agile project management (Scrum, Kanban, SAFE)
- Designed and lead coaching and mentoring programs for project managers
- Designed and lead project management communities of practices
- Designed and implemented roles’ expectation for account managers, project managers and chapter and team leaders
Agile Transformation Programme Manager/Enterprise Agile Coach
AON
10.2015 - 03.2018
- Established, strategized and lead agile change management programme within BPO/SSC multicultural organization (1500 FTEs)
- Designed and lead stakeholders' management process (HR, communication, operations’ management)
- Designed and conduced leadership and change management development programme for over 100 leaders (change agents) within organization
- Provided leaders with tools, processes and best practices of lean-agile project management (Scrum, Kanban, SAFE)
- Being programme board member
- Established and leading governance process for programme
Agile Coach
Objectivity Bespoke Software Specialists Ltd.
06.2015 - 05.2016
- Designed and implemented change management/improvement processes within projects and programmes based on lean-agile approach
- Provided project managers with tools, processes and best practices of lean-agile project management
- Designed and leading mentoring and coaching programme for project managers
- Established and implemented coaching and mentoring project managers and projects teams
Education
POST GRADUATES STUDIES - Project Management
Wroclaw Banking School
Wroclaw 10.2005 - 03.2006
Master of Science - International Relations And Affairs
University of Wroclaw
Wroclaw 10.1998 - 03.2003
Skills
Consulting
Emotional inteligence
Change and Growth Management
Portfolio Management
Analytical Thinking
Digital Transformation
Account Management
Client Relationship Management
Talent Development
Transformative leadership
Organizational Development
Natural Abilities
- GOAL-ORIENTATION
- ANALYTIC & PROBLEM SOLVING
- SYSTEMS IMPROVEMENT
- LEADERSHIP
- INTERPERSONAL SKILLS
- CREATIVITY AND OPEN MIND
- EMOTIONAL INTELLIGENCE
Strength Finder
- MAXIMIZER
- LEARNER
- INDIVIDUALIZATION
- STRATEGIC
- ANALYTICAL
Certification
COACHING AGILE TRANSFORMATION (ICP-CAT)
Timeline
Board Member
Value Logic
02.2023 - Current
General Manager
Software Mind
01.2023 - Current
COACHING AGILE TRANSFORMATION (ICP-CAT)
04-2022
ENTERPRISE AGILE COACHING (ICP-ENT)
03-2022
Head of Guilds
SoftwareMind
12.2020 - Current
Software Delivery Director
SoftwareMind
12.2020 - 12.2022
CERTIFIED SAFE® 5 PROGRAM CONSULTANT
07-2020
Head of Project Management
Objectivity Ltd.
04.2018 - 08.2020
Agile Transformation Programme Manager/Enterprise Agile Coach
AON
10.2015 - 03.2018
Agile Coach
Objectivity Bespoke Software Specialists Ltd.
06.2015 - 05.2016
POST GRADUATES STUDIES - Project Management
Wroclaw Banking School
10.2005 - 03.2006
Master of Science - International Relations And Affairs
University of Wroclaw
10.1998 - 03.2003