Tomasz Pawlak
Warsaw/Antwerp
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Credit Service Representative
Accenture
Warsaw
02.2024 - Current
- Supported customers with invoices, statements and other basic questions.
- Assisted with reconciliations and customer communications.
- Worked with customers to answer questions, resolve disputes and research discrepancies.
- Received inbound customer calls related to credit and accounts receivable.
Junior assistant manager
Flemish Syndicate For Entrepreneurs
01.2021 - 02.2022
- Project managment, Onboarding new employees, Decision support, Accounting, Several Marketing projects
Internship: Administrative and Client Services Specialist
Flemish Syndicate For Entrepreneurs
09.2020 - 12.2020
- Administrative support, Client communication, Data Analysis
Education
BBA - International Business Management
Karel De Grote University
Antwerpen11.2023
Skills
- MS Office Data Management
- Financial analysis
- Telephone etiquette
- Email correspondence
- Goal-oriented mindset
- Team player mentality
- Strong analytical skills
- Decision-making capabilities
Accomplishments
Business Plan for International Expansion
Small Business Project - Educational Card game
Languages
Dutch, Polish
Native language
Dutch
Proficient
C2
Polish
Proficient
C2
English
Advanced
C1
French
Upper intermediate
B2
German
Intermediate
B1
Timeline
Credit Service Representative
Accenture
02.2024 - Current
Junior assistant manager
Flemish Syndicate For Entrepreneurs
01.2021 - 02.2022
Internship: Administrative and Client Services Specialist
Flemish Syndicate For Entrepreneurs
09.2020 - 12.2020
BBA - International Business Management
Karel De Grote University