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Associate Principal Engineer

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After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Dynamic Management Consultant Senior Analyst at Accenture with expertise in visual design and e-learning development. Proven track record in delivering high-quality digital learning solutions, leveraging AI content creation and leading diverse teams. Adept at client engagement and creative problem solving, driving impactful results across international projects.

Dynamic IT Asset Management professional with a proven track record at Accenture, optimizing warehouse operations and enhancing productivity through lean principles. Skilled in ITIL 4 and asset lifecycle management, I excel in teamwork and collaboration, ensuring accurate inventory and compliance while supporting financial reporting and cost optimization.

A professional with a strong foundation in process improvement and risk assessment, demonstrating exceptional decision-making autonomy and crisis handling acumen. Known for setting clear goals and providing constructive criticism, fostering an environment of continuous improvement. Committed to leveraging tolerance and patience to enhance team dynamics and drive organisational success.

Dynamic and detail-oriented professional with a proven track record at Kindline Magazine, excelling in accuracy and customer service. Skilled in photography and time management, I consistently deliver high-quality visual content while adapting to fast-paced environments. Committed to enhancing product appeal through meticulous attention to detail and effective organization.

 Dynamic and empathetic professional with proven expertise in community engagement and toddler care, honed through roles with YOUCA Action Day. Excelled in organizing events and leveraging bilingual abilities to enhance service delivery. Demonstrated reliability and exceptional problem-solving skills, contributing to impactful community service and positive, lasting impressions.  Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration. 

Highly committed team member with a positive attitude and strong communication skills. Supportive, flexible, and well-organized. Believes in continuous learning, creative problem-solving, and leading by example. A true team player who values trust above all.

 Dynamic and goal-oriented professional with a proven track record at Canadian Tire Financial Services, excelling in customer service and problem-solving. Recognized for strong analytical skills and effective communication, consistently achieving targets while fostering positive client relationships. Adept at multitasking and maintaining organization in high-pressure environments.   

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Credit services professional with strong background in managing client accounts and resolving disputes. Known for effective team collaboration and achieving high customer satisfaction. Highly adaptable and dependable, with expertise in Credit products and customer service.

Tomasz Pawlak

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Credit Service Representative

Junior assistant manager

Internship: Administrative and Client Services Specialist

Education

BBA - International Business Management

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Credit Service Representative

Junior assistant manager

Internship: Administrative and Client Services Specialist

BBA - International Business Management

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