Tomasz Sakowski-Żurek

Work History

MerchUp

Warsaw, Mazovia

09.2023 - Current

Responsible for full-cycle sales: onboarding, needs discovery, product presentation, negotiation, and contract execution.
Managing approximately 35 key clients from the banking, SME, e-commerce, and event sectors, with a total portfolio value of approximately PLN 1 million per year.
Increased annual sales by 15% year over year; maintained a high client retention rate.
Coordinated internal teams (logistics, production, marketing) to ensure timely and consistent service delivery.
Monitored stock availability and sales KPIs; provided data-driven recommendations to improve account performance.
Worked in CRM systems (Livespace, Pipedrive); Excel-based sales tracking, and reporting.

MerchUp

Warsaw, Mazovia

08.2022 - 08.2023

Managed end-to-end B2B sales cycles, from lead qualification to closing deals, for customized apparel and branded merchandise solutions tailored to client needs.
Acted as the main point of contact for corporate clients, building long-term relationships, and ensuring high client satisfaction through proactive communication and project updates.
Collaborated with design, production, and logistics teams to coordinate order fulfillment, ensuring on-time delivery, and quality standards.
Prepared tailored offers and presentations based on client briefs, leveraging product knowledge and market trends to propose effective branding solutions.
Monitored project timelines and budgets, resolved issues quickly, and maintained detailed records using CRM tools to ensure transparency and performance tracking.

Orsa Group

Olsztyn, Warmia-Masuria

07.2020 - 07.2022

Supervised daily operations of the bakery outlet, ensuring a smooth workflow, efficient staff performance, and compliance with food safety and hygiene standards.
Led, trained, and motivated a team of sales assistants and bakers to deliver high-quality customer service, and meet sales targets.
Managed inventory, placed supplier orders, monitored waste levels, and implemented cost-control strategies to reduce loss, and optimize stock turnover.
Handled customer complaints and feedback professionally, enhancing customer loyalty, and maintaining a high satisfaction rating.
Analyzed sales reports, coordinated promotional campaigns, and adjusted product offerings to maximize profitability, and respond to customer demand.

Orsa Group

Gdynia, Pomerania

07.2019 - 06.2020

Provided exceptional customer service by assisting guests with product selection, including traditional Georgian baked goods.
Operated point-of-sale (POS) systems, processed cash and card transactions accurately, and balanced daily sales reports.
Maintained cleanliness and organization of the display area, and ensured all products were presented according to food safety and hygiene standards.
Monitored stock levels, managed product rotation, and coordinated with the bakery team to ensure the availability of fresh items throughout the day.
Promoted seasonal offerings and upsold complementary products, contributing to increased daily sales and customer satisfaction.