Hi, I’m
Tra Ange Emmanuel Cedric Zahiti
Batalionów Chłopskich 87A/ 82 Warszawa,Poland
Summary
customer service agent, able to communicate
I am a good listener, patient and positive when communicating with customers via phone calls, chat, and email. I am a good relationship builder with a proven track record of customer satisfaction, whether working alone or as part of a team. A good communicator who knows how to prioritize the client
Overview
1
year of professional experience
Work History
KAS
Customer Service Representative
06.2022 - 03.2023
Job overview
- Responded to calls and emails to answer questions about products and services
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
KAS
Call center agent
10.2021 - 02.2022
Job overview
- Responded to calls and emails to answer questions about products and services
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Alcide De Gasperi University of Euroregional EconoJózefow
Bachelor Degree from management business administration
2025
ISTM Abidjan Abidjan , Region of the lagoons
BTS from Human resources and communication
2020
Groupe Scolaire Les Anges Abidjan
High School Diploma
2018
Skills
- Customer and Personal Service
- Ability to adapt
- French native speaker
- Good command of English
- Communication skills
- Proficiency in Microsoft Word and Excel
- Sales representative skills
- Fast learning skills and willingness to learn
- Trustworthy and transparent
- Able to work both individually and as a teamwork
- Good work organization, diligence, and responsibility
- Communicativeness, accuracy, and mastery of the French language
Languages
Français
Native language
English
Upper intermediate
B2
driving license
category A and B driving license
Timeline
Customer Service Representative
KAS
06.2022 - 03.2023
Call center agent
KAS
10.2021 - 02.2022
Alcide De Gasperi University of Euroregional Econo
Bachelor Degree from management business administration
ISTM Abidjan
BTS from Human resources and communication
Groupe Scolaire Les Anges
High School Diploma
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