Łukasz Krawczyk
Sulmierzyce
Summary
I am a very responsible and communicative person and I connect very easily with others. I would describe myself as a patient, diligent, punctual individual who is also able to work under pressure. I like to challenge myself into new things with an enthusiastic spirit. I assimilate new knowledge very easily and quickly.
Overview
14
14
years of professional experience
Work History
Supervisor
Teleperformance
2019.07 - Current
- Performed coaching sessions to subordinated team members,
- managed people and supervised quantitative and qualitative KPIs.
- Engaged in direct client contact during several meetings
Ranger
Teleperformance
2018.09 - 2019.06
- - technical support for the project - searching for solutions - creating and conducting technical training - reporting problems to the client
Sales Coach
Teleperformance
2017.07 - 2018.09
- - creating training on sales topics - work on the sales performance - creating sales reports - substantive support of the team in sales matters.
Customer Support
Teleperformance
2016.08 - 2017.06
- - Helping customers to solve technical issues with the software - Supporting the customer in German language through phone/chat/email
Mechanic
BMW
2010.09 - 2016.05
- - car repair - car service - contact with customer - Mobile Service
Skills
- Time Management
- Computer Skills
- Ability to Multitask
- Communication Skills
- Microsoft Excel
- Microsoft Office
- Customer Service
- Teamwork
- Communication
- Collaboration & Teamwork
Languages
German
Proficient
C2
Polish
Proficient
C2
English
Upper intermediate
B2
Personal Information
Date of Birth: 03/18/94
Hobbies and Interests
- Football
- Cars
Timeline
Supervisor
Teleperformance
2019.07 - Current
Ranger
Teleperformance
2018.09 - 2019.06
Sales Coach
Teleperformance
2017.07 - 2018.09
Customer Support
Teleperformance
2016.08 - 2017.06
Mechanic
BMW
2010.09 - 2016.05