Possess considerable knowledge of air and intermodal freight forwarding, cargo handling and logistic operations management gained from more than 5 years of experience in this domain as airline cargo GSA and air freight forwarder.
Have been working as IT Business Analyst for the last 3 years.
Reliable, open-minded, purposeful and coherent person.
Responsibilities:
- Requirements documentation and its maintenance;
- Work with bugs: double-checking of the bugs and 'To Do' proposals descriptions;
- Proposals of product improvement from the perspective of User or/and Customer;
- Work with RFC for product functionality improvement;
Tools: Jira, Confluence, Smart Load
Technologies: XML, UML
• Business Analysis approach, communication with Stakeholders;
• Requirements elicitation (Document Analysis, Interviews, Reviews) and its documents and describing in more detailed and structured way;
• Developing project documentation and providing current project support (Requirements engineering);
• Management of bug fixing, Customer support in UAT environment;
• Working closely with the Design, Dev, and QA teams, communicating business objectives to the teams, helping in proper requirements understanding;
• Preparing UI requirements for the Designer, drawing sketches;
• Working with Customer Change Requests;
• Identifying opportunities for process improvements;
• Requirements validation and verification;
• Work on Pre-Sales phase;
• Optimization and improvement of business processes in interaction with other departments;
Methodologies: Scrum, Kanban, RUP
Tools: Jira, Confluence, Miro, Balsamiq Wireframes, Figma, X-Mind, Postman, Swagger, Axure RP
Technologies: UML, BPMN, ERD, SQL, XML, XSLT.
- Conducting of tours and bus trips;
- Assisting of organization of guide tours around Belarus as a tour guide;
FREIGHT-FORWARDER SKILLS:
- Strong Organization;
- Warehouse Operations;
- Cargo Handling;
- Aircraft Load Planning;
- Rates Analysis and Negotiation;
- Cost Analysis and Price Quoting;
- Customs Regulation Familiarity
- Billing Management;
- Documentation Preparation;
BUSINESS ANALYST SKILLS:
Methodologies: Scrum, Kanban, RUP
Tools: MS Office, Jira, Confluence, Miro, Balsamiq Wireframes, Figma, X-Mind, Postman, Swagger, Axure RP, Adobe Photoshop
Technologies: UML, BPMN, ERD, SQL, XML, XSLT
CRM Systems: 1C customized for Logistics company needs
Customised Software for Cargo Agents: CHAMP CargoSpot, Softaero
- Dangerous Goods Regulations Initial. Category 6. Issued by IATA Accredited School “AC “Economics and Advanced Technologies”, 39-14, Leningradskiy ave, Moscow, Russia . Credential ID: 437040 ( Continued in Feb 2019 to Feb 2021, Credential ID: 459724 ) - expired now
- Freight-Forwarding Course Graduation certificate issued by the Educational Centre of Belarusian Association of International Freight-Forwarders 12 Aug 2016
- Dangerous Goods Regulations Initial. Category 6. Issued by IATA Accredited School “AC “Economics and Advanced Technologies”, 39-14, Leningradskiy ave, Moscow, Russia . Credential ID: 437040 ( Continued in Feb 2019 to Feb 2021, Credential ID: 459724 ) - expired now
- Freight-Forwarding Course Graduation certificate issued by the Educational Centre of Belarusian Association of International Freight-Forwarders 12 Aug 2016