Umut Öztürk
Szczecin
Summary
https://www.linkedin.com/in/umut-ztrk
Overview
3
3
years of professional experience
Work History
Content Moderator
Concentrix
Szczecin, Poland
12.2023 - 07.2025
- Selected relevant images to accompany content for maximum impact.
- Suggested improvements to content to enhance quality and accuracy.
- Researched topics to create accurate and engaging content.
- Edited and reviewed content for grammar, spelling and punctuation.
Customer Representative
Majorel
Szczecin, Poland (Remote)
12.2022 - 09.2023
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Used MS Excel to prepare, correspondence and reports.
Education
Bachelor of Science - Economics And IT
Szczecin University
Szczecin06-2026
Skills
- Online research
- Content management
- Cultural awareness
- Communication skills
- Project coordination
- Task prioritization
- Quality control
- Crisis management
- Problem-solving abilities
- MS office proficiency
Languages
English
Advanced (C1)
Turkish
Bilingual or Proficient (C2)
Timeline
Content Moderator
Concentrix
12.2023 - 07.2025
Customer Representative
Majorel
12.2022 - 09.2023
Bachelor of Science - Economics And IT
Szczecin University