Uwase Warda
Warsaw
Summary
. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
21
21
years of professional experience
Work History
Preschool Teacher
Greenhills Academy
Kigali-Rwanda
10.2020 - 09.2021
- Educated students in foundational concepts such as shapes, numbers and letters.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Assisted and supervised Number children through entire school day.
- Addressed behavioral and learning issues with parents and daycare management.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted sensory development by providing access to different textures.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Allowed for ample outdoor discovery time in schedule each day.
- Supervised students and enforced discipline during all Head Start activities.
- Supervised group of Number student teachers throughout semester.
- Organized and facilitated monthly parent support group meetings.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Helped new preschool children get used to classes by giving one-on-one support.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Enhanced Number-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.
Customer Service Representative
Vodacom
Tanzania
01.2001 - 01.2002
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Served customers and followed outlined steps of service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Preschool Teacher
Magdalena Juliana
RWANDA
01.2019 - 01.2020
- Assisted and supervised Number children through entire school day.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Addressed behavioral and learning issues with parents and daycare management.
- Promoted sensory development by providing access to different textures.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Allowed for ample outdoor discovery time in schedule each day.
- Supervised students and enforced discipline during all Head Start activities.
- Supervised group of Number student teachers throughout semester.
- Organized and facilitated monthly parent support group meetings.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Helped new preschool children get used to classes by giving one-on-one support.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Education
Bachelors - Business Management
University of Warsaw School of Business
Warsaw High School Diploma - Business Management
STAR SECONDARY SCHOOL
Kigali-Rwanda 07.2021
Skills
- Team Representative
- Representative Training
- Certified Service Representative
- Project Representative Expertise
- Sales Representative Scheduling
- Company Representative Management
- Certified Revenue Cycle Representative
- Sales Representative of the Month Award
- Git Branch
- Branch Operations
- Remote Branch
- Branch Management
- Branch Run Verification
- Satellite Analysis Branch
- Branch Service Quality
- Satisfactory Branch Ratings
- Branch ATM Operation
- Inter-Branch Referrals
- Branch Operations Management
- Branch Circuit Wiring
- Branch Inspection Skills
- Invoice Customers
- Assist Customers
- Adept at Working with Special Needs Children
- Arts and Crafts Aptitude
- Positive Reinforcement Methods
- Toileting and Feeding
- Age-Appropriate Curriculum
- Educational Games
- Professional Caregiver
- Effectively Work with Parents
- Special Education
- Student Counseling
- Food Handling Preparation
- Home Schooling Knowledge
- Conflict Resolution Techniques
- Group and Individual Instruction
- Basic Clerical Knowledge
- Tutoring Expertise
- Parent and Guardian Relations
- Caring and Empathetic Demeanor
- Multimedia Educational Software
Additional Information
- CURRENT I hereby give consent for my personal data included in the application to be processed for the purposes of the recruitment process in accordance with Regulation of European Parliament and of the council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ,and repealing directive 95/46/EC General Data Protection Regulation. Resume declaration 2/2
Timeline
Preschool Teacher
Greenhills Academy
10.2020 - 09.2021
Preschool Teacher
Magdalena Juliana
01.2019 - 01.2020
Customer Service Representative
Vodacom
01.2001 - 01.2002
Bachelors - Business Management
University of Warsaw School of Business
High School Diploma - Business Management
STAR SECONDARY SCHOOL