Valeryia Rachytskaya

As an Air Ticket Sales Manager, I held a multifaceted role in the aviation industry, overseeing various aspects of the ticketing process. Key responsibilities included:

• Conducting comprehensive searches and booking of air tickets using international reservation systems.
• Managing ticket exchanges, refunds.
• Enhancing customer satisfaction by streamlining the ticket purchasing process and addressing customer concerns promptly.
• Specializing in planning complex travel itineraries and securing optimal fares.
• Coordinating group trips for corporate clients.
• Engaging in business correspondence with airlines and corporate clients.
• Proficiently operating in international reservation systems Amadeus, Troya, and Sabre.
• Compiling and maintaining accounting documentation using 1C software.
• Consistently met and exceeded monthly quotas for issued airline tickets.

Successfully completed courses and obtained an internationally recognized certificate in the GDS Amadeus airline ticket reservation system.

• Worked in the aviation department with major corporate clients.
• Responsible for selecting optimal routes with the most favorable fares.
• Diligently studied tariff conditions
• Handled the booking, issuance, modification, and refunding of airline tickets using international reservation systems.
• Engaged in business correspondence with airlines and corporate clients.

• Ensuring a high level of customer satisfaction by addressing passenger inquiries and concerns.
• Conducting comprehensive searches and book air, train and bus tickets.
• Planning and optimizing transportation routes to ensure efficiency and minimize delays.
• Developed strong relationships with clients and vendors, resulting in increased repeat business and positive word-of-mouth referrals.
• Business correspondence with transport companies and corporate clients.
• Maintaining monthly departmental reporting documents and managing the cash register.

Successfully completed courses and obtained an internationally recognized certificate in the GDS Amadeus airline ticket reservation system.