Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veranika Malodkina

Veranika Malodkina

Warsaw,14

Summary

Dynamic professional with a proven track record at Forestmed, excelling in organizational leadership and conflict resolution. Expert in operations management and document control, I have successfully enhanced staff scheduling efficiency and improved training programs, fostering a collaborative environment that prioritizes patient satisfaction and operational excellence.

Overview

3
3
years of professional experience

Work History

Head of Administration

Forestmed
09.2020 - 12.2021
  • Staff Scheduling & Planning: Coordinate and create work schedules for all medical and administrative staff, ensuring optimal coverage and efficient use of resources.
  • Training & Development: Conduct training sessions for junior staff and medical professionals on how to use the practice’s software systems.
  • Conflict Resolution: Resolve any disagreements between patients and doctors, ensuring a smooth and respectful communication environment while maintaining patient satisfaction.
  • Recruitment & Onboarding: Conduct interviews and recruit new staff for the medical center.
  • Collaboration with Medical Staff: Communication with doctors, nurses, and other medical staff.

Economist

AIK-Consulting
08.2018 - 08.2020
  • Payment Verification: Review financial transactions and payments, ensuring accuracy and compliance with regulations and internal standards.
  • Data Analysis: Analyze financial data to identify trends, variances, and opportunities for cost savings or improvements, providing actionable insights to management.
  • Client Communication: Communication with clients to discuss financial matters, provide updates on transactions, and ensure their needs are met through regular phone calls.
  • Reporting: Prepare comprehensive reports summarizing findings from payment checks, asset evaluations, and data analysis, presenting key information to stakeholders.

Education

Bachelor - Finance

Belarusian State Economic University
Minsk, Belarus
06-2018

Skills

  • Organizational leadership
  • Operations management
  • Document management
  • Internal communications
  • Problem-solving
  • Time management
  • Attention to detail
  • Work Planning and Prioritization
  • Conflict resolution
  • MS office
  • Document control
  • Timesheet processing

Languages

English
Intermediate (B1)

Timeline

Head of Administration

Forestmed
09.2020 - 12.2021

Economist

AIK-Consulting
08.2018 - 08.2020

Bachelor - Finance

Belarusian State Economic University

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Veranika Malodkina