VICTOR HOWELLS
Krakow
Summary
A positive, self-driven, motivated professional who offers skills with technical knowledge. Relates well with customers, and improves performances through skilled updates and repairs. A hardworking and passionate seeker with strong organizational skills to secure an entry-level position in any job. Ready to help the team achieve company goals and Experienced with a background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated, and focused on going above and beyond requirements to contribute to team success.
Overview
3
3
years of professional experience
Work History
Assistant Secretary
ABIEF CONCEPT LTD
07.2019 - 10.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared professional meeting agendas and minutes to maintain clear communication and recordkeeping.
Online Support Agent
Slack
09.2021 - 02.2022
- Completed inquiries and followed up with customers to share solutions
- Resolved issues based on thorough investigations of concerns.
- Maintained a strong understanding of industry trends and competitor offerings to provide informed support and recommendations to customers.
- Resolved technical issues for customers by troubleshooting and guiding them step-by-step through the resolution process.
Education
High School Diploma -
Butterstone Int'l secondary school
Medicine -
Ivan Horbachevsky Ternopil National Medical University
Skills
- Knowledge of Microsoft Word and Excel
- Risk and conflict management
- Great and effective verbal and non-verbal communication
- Paying close attention to details
- Equipment maintenance
- Team collaboration
- Customer Service
- Help Desk Support
- Decision-making
- Document Preparation
Languages
English
Native language
Polish
Elementary
A2
football
I played amateur football for a while in poland and also played for a biznesliga between companies in krakow,poland helping my team achieve promotion to higher leagues in my first season which is recorded and registered in the polish system scoring over 18 goals and 6 assists in 18 appearances and achieving promotion in my debut season and was awarded at the gala.
Timeline
Online Support Agent
Slack
09.2021 - 02.2022
Assistant Secretary
ABIEF CONCEPT LTD
07.2019 - 10.2019
High School Diploma -
Butterstone Int'l secondary school
Medicine -
Ivan Horbachevsky Ternopil National Medical University
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