Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Accomplishments
Languages
Timeline
Generic

Victor Rugamba

Warsaw,Poland

Summary

I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am excellent at working with others to achieve a certain objective on time and with excellence. I am a highly motivated, high-energy educator with a demonstrated track record of fast learning and possess strong people skills (good communication skills) Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work history

Customer and Pricing Master Data Specialist

ALCON POLAND
Warsaw, Greater Poland
07.2024 - Current

Creates and maintain new customer and commercial accounts

and all the relative attributes in SAP system and Salesforce,

enabling quick and efficient execution of sales transactions.

• Updates customer master and price master data in SAP, check

master data reports in accordance with compliance procedures

and carry out regular data cleansing and quality check

• Responsible for all pricing and rebate administration. Price Data

Administration, Rebate Administration

Input and updated customer and employee data into computer systems, including customer records, billing, and payroll

Analyzed financial master data to identify and prioritize customer needs and preferences, resulting in enhanced customer experience

Analyzed customer data to uncover trends and insights, resulting in improved customer service and product development

Developed a data warehouse to store and analyze customer data, resulting in improved customer segmentation and targeting and Listing and exclusions maintenance

Completes AFCM controls relating to business area

Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates.

Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality

SENIOR PROCESS EXECUTIVE P2P FRENCH ENTITY

INFOSYS POLAND
Warsaw
08.2021 - 04.2022
  • Responsible for creating purchase orders, overseeing delivery and invoicing, evaluating suppliers, negotiating contracts, and maintaining supplier information.

Customer service specialist

CINEMA CITY POLAND
Warsaw
07.2021 - 01.2023
  • Responsible for providing information, selling products and services, taking orders, billing customers, handling returns and complaints.

Junior accountant

IGARI HOLDINGS LIMITED
KIGALI
03.2016 - 07.2017
  • Responsible for analyzing invoices, reconciling accounts payable, data entry, invoice processing, preparing reports, and communicating with clients.

Education

Preparatory Polish Language Course -

University of Lodz
10.2017 - 05.2018

Bachelor of Science - AEROSPACE ENGINERING

Warsaw University of Technology
Warsaw, Mazovia
10.2019 - 10.2024

Skills

  • Communication
  • Customer Service
  • Microsoft Office
  • Ability to Work in a Team
  • Communication Skills
  • Ability to Work Under Pressure
  • Microsoft Excel
  • Effective Time Management
  • Fast Learner
  • Adaptability
  • Creative Thinking
  • Microsoft PowerPoint
  • Leadership
  • Computer Skills
  • Highly organized and efficient
  • Ability to Learn Quickly
  • Excellent Customer Service Skills
  • Leadership Skills
  • Interpersonal Communication Skills
  • Analytical Thinking Skills
  • SAP
  • SFDC
  • Problem-solving
  • Public speaking
  • Team building
  • Resourcefulness
  • Public Relations
  • Quality Assurance
  • Knowledge of [Software]
  • Multilingual
  • Marketing
  • Programme development
  • Accounting

Custom

FINANCE AND ACCOUNTING COURSES AT INFOYS, Warsaw, 08/01/21, 08/01/23

Affiliations

  • Football, Dancing, Basketball, Music, Sports, Walk in the park, Entrepreneurship, computer science, Having a good night out

Accomplishments

    10/08/2016 – Best performance in High School in my final year

    Certificate Best performance in High School in my mathematics class

    10/06/2015 – BAYLOR UNIVERSITY BAYLOR UNIVERSITY awarded me

    with the best business project

Languages

English
Native
French
Advanced
Kinyarwanda
Native
Polish
Beginner

Timeline

Customer and Pricing Master Data Specialist

ALCON POLAND
07.2024 - Current

SENIOR PROCESS EXECUTIVE P2P FRENCH ENTITY

INFOSYS POLAND
08.2021 - 04.2022

Customer service specialist

CINEMA CITY POLAND
07.2021 - 01.2023

Bachelor of Science - AEROSPACE ENGINERING

Warsaw University of Technology
10.2019 - 10.2024

Preparatory Polish Language Course -

University of Lodz
10.2017 - 05.2018

Junior accountant

IGARI HOLDINGS LIMITED
03.2016 - 07.2017
Victor Rugamba