VIDLER KUDA MASAKA

Formerly a Sales Development Representative (SDR), I bring hands-on experience in lead generation, client outreach, and building strong customer relationships. Currently working as an Administrative Assistant, I have further developed my organizational and communication skills. With a strong passion for client engagement and business operations, I am now looking to transition into a sales, administrative, or account management role where I can leverage my combined background to deliver value and drive growth.

• Active listening
• Demonstrated ability to fully focus on speaker, understand messages, and provide thoughtful feedback, fostering clear and meaningful exchanges.
• Empathy and Emotional Intelligence
• Adept at understanding and responding to others’ emotions, building trust and positive relationships in collaborative environments.
• Team Collaboration
• Strong ability to work effectively with diverse groups, leveraging interpersonal strengths to achieve shared goals and foster a cooperative team environment.
• Problem-Solving Communication
• Ability to articulate issues and collaborate with teams to identify and implement effective solutions.
• Customer Service Communication
• Proficient in understanding customer needs, resolving issues, and delivering exceptional service experiences.
• Cross-Cultural Communication
• Skilled in navigating language barriers and cultural differences to build strong relationships in diverse environments.