VIJAYALAKSHMI (Viji) BISHT
Krakow
Summary
Certified Business Continuity Professional (CBCP) and ISO 22301 Lead Auditor with over 16 years of experience in strategic and operational roles within Business Continuity Management (BCM), Crisis Management, Emergency Response, and Security Awareness. Proven track record in leading complex, multi-regional projects, training, stakeholder engagement, and implementing business continuity plans across global organizations. Adept at collaborating across departments to maintain business operations during crises.
Overview
2025
2025
years of professional experience
2
2
Certifications
Work History
Business Continuity Manager - Global
Philip Morris International
1 2022 - Current
- Spearheaded the global strategy for business continuity across multiple regions, ensuring alignment with PMI’s overall risk management and resilience goals
- Provided leadership in the design, implementation, and continuous improvement of business continuity frameworks, addressing critical business functions and emerging risks
- Engaged directly with C-suite executives and senior leaders, providing expert advice and reporting on crisis management strategies and business continuity performance
- Led cross-departmental crisis simulations and Business Continuity Plan (BCP) testing initiatives to evaluate organizational readiness, improving response strategies
- Directed global projects for the enhancement of the Business Continuity Management System (BCMS), aligning it with ISO 22301 standards and global best practices
Business Continuity Manager - Europe
Shell Polska
03.2020 - 01.2022
- Directed the business continuity strategy for critical finance operations across Europe, ensuring operational resilience for Shell’s financial services during disruptive events
- Provided thought leadership in the execution of comprehensive business continuity programs, influencing decision-making at the senior management level
- Administered and enhanced the use of crisis notification tools, integrating them into Shell’s broader crisis management and communication protocols
- Led high-level stakeholder engagement, serving as a key advisor to senior leadership on crisis management, risk mitigation, and business continuity enhancements
- Delivered strategic guidance on policy updates and contingency planning to ensure Shell Polska met regulatory requirements and internal resilience objectives
Business Continuity Manager - EMEA
Aon Polska
05.2017 - 02.2020
- Partnered with EMEA business units to design and implement business continuity plans
- Conducted disaster readiness testing, including BCP exercises and audits
- Led the rollout of company-wide BCP tools
- Managed relationships with vendors and internal stakeholders
Regional Business Continuity Lead - APAC
VMWare Software India
05.2014 - 05.2017
- Led business continuity planning across APAC, conducting risk assessments and impact analysis
- Developed BCPs based on strategic needs and managed incident reporting to senior leadership
- Delivered recommendations for improvements post-incident
Manager - BCP
Fidelity Worldwide Investments
10.2013 - 05.2014
Manager - BCP
Ericsson India Services
11.2010 - 10.2013
Operations Manager - BCP
Aon Corporation
10.2008 - 11.2010
Education
Bachelor of Engineering (B.E.) - Computer Science
Bangalore University
Post Graduate Diploma - Business Administration - Operations Management
Pune
Skills
Crisis Management
Contingency Planning
Recovery strategies
Incident Management
Resilience Strategy
Business continuity planning
Problem-solving abilities
Leadership skills
Adaptability and Flexibility
Effective Communication
Emergency Response Coordination
Interpersonal Skills
Risk Management
Websites
Certification
Certified Business Continuity Professional (CBCP), DRII
Timeline
Business Continuity Manager - Europe
Shell Polska
03.2020 - 01.2022
Business Continuity Manager - EMEA
Aon Polska
05.2017 - 02.2020
Regional Business Continuity Lead - APAC
VMWare Software India
05.2014 - 05.2017
Manager - BCP
Fidelity Worldwide Investments
10.2013 - 05.2014
Manager - BCP
Ericsson India Services
11.2010 - 10.2013
Operations Manager - BCP
Aon Corporation
10.2008 - 11.2010
Post Graduate Diploma - Business Administration - Operations Management
Pune
Business Continuity Manager - Global
Philip Morris International
1 2022 - Current
Bachelor of Engineering (B.E.) - Computer Science
Bangalore University
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