Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Vilena Demianenko

Vilena Demianenko

Wroclaw

Summary

Professional with strong track record in leading projects to successful completion. Skilled in strategic planning, resource management, and stakeholder communication. Known for fostering team collaboration and adapting to evolving project requirements. Highly reliable with focus on achieving impactful results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Project Manager/ Delivery Manager

SoftServe
06.2021 - Current
  • Collaborated with key stakeholders to develop and implement project management plans aligned with strategic business objectives, ensuring clarity and actionable outcomes.
  • Built and maintained strong client relationships, monitored satisfaction using NPS, and implemented improvements based on feedback to enhance client experience.
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Led people management initiatives, including creating individual roadmaps and Personal Development Plans (PDPs), planning team rotations, recruiting new developers, and expanding teams to meet project demands.
  • Executed budgeting processes by forecasting costs, monitoring financial performance, and preparing invoices to ensure precise financial compliance.
  • Established risk-tracking mechanisms and proactively identified potential risks to mitigate challenges before they escalated into larger issues.
  • Prepared quarterly reviews and organized demos that provided stakeholders with transparent updates on progress and results achieved during the reporting periods.
  • Applied Scrum methodology effectively across projects to optimize workflows, improve team collaboration, and drive successful project outcomes.
  • Participated in contract negotiations with Clients (Including the ability to compose the SOW).

Product Manager/ Customer Success Manager

Capptoo AG
02.2020 - 05.2021
  • Established milestone within product roadmap as means to measure developmental progress.
  • Led cross-functional teams to deliver high-quality products on time and within budget constraints.
  • Analyzed and collected NPS to identify market trends, collaborating with the product management team to develop strategic roadmaps that fueled customer success and business growth.
  • Enhanced client retention and satisfaction through close collaboration with design and development teams, delivering seamless user experiences aligned with customer needs and objectives.
  • Oversaw and balanced team resources effectively, ensuring timely delivery of high-quality project outputs.
  • Conducted daily Scrum meetings to facilitate team communication, remove blockers, and maintain focus on project goals.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Improved product functionality with innovative design solutions, resulting in increased sales conversions.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.

Project Leader, Chocolate Category

Mondelez Poland
01.2016 - 2019
  • Delivered a 25% efficiency improvement and achieved cost savings of $1.2K per month by optimizing raw and packaging material expenses.
  • Achieved project success by efficiently allocating resources and managing schedules.
  • Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.

Project Leader, Business Development, Coffee Category

Mondelez Ukraine
08.2016 - 07.2018
  • Successfully implemented scope with 50 projects regarding deadlines, increased efficiency of productivity by 20%+.
  • Oversaw all phases of project management including design approval, construction, quality control, staffing and budget management.
  • Lead by coaching and motivating team members on a proactive basis.

Business Development, Export Specialist

Mondelez Ukraine
10.2012 - 05.2015
  • Prepared and processed over 80 contracts, invoices, and supplementary agreements for EMEA customers, ensuring accuracy, compliance with regional regulations, and effective documentation.
  • Spearheaded the addition of 15 new clients within the SAP system, expanding the customer base while streamlining client registration processes to enhance operational efficiency.

Education

MBA - Master Degree

Sumy National Agrarian University
Ukraine
06-2013

Bachelor - Tourism Management

Sumy Makarenko State Pedagogical University
Ukraine
06-2012

Skills

  • Project Management
  • Strategic Planning
  • Relationship Building
  • Effective Communication
  • Risk and Issue management
  • Client relations
  • Team Leadership
  • Negotiating
  • Stakeholder management
  • Requirements analysis
  • Agile development
  • Process Improvements

Certification

  • ICAgile Certified Professional
  • Zertifikat Internationalen Masterstudiengang Agrarmanagement

Business Administration (Hochschule Wihenstephan-Triesdorf) 2013



Languages

English - Fluent
Polish - Advanced
Ukrainian - Native
German - A1 (basic user)
Russian - Native

Timeline

Senior Project Manager/ Delivery Manager

SoftServe
06.2021 - Current

Product Manager/ Customer Success Manager

Capptoo AG
02.2020 - 05.2021

Project Leader, Business Development, Coffee Category

Mondelez Ukraine
08.2016 - 07.2018

Project Leader, Chocolate Category

Mondelez Poland
01.2016 - 2019

Business Development, Export Specialist

Mondelez Ukraine
10.2012 - 05.2015

MBA - Master Degree

Sumy National Agrarian University

Bachelor - Tourism Management

Sumy Makarenko State Pedagogical University

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Vilena Demianenko