Summary
Work History
Education
Skills
Accomplishments
Software
Certification
Hi, I’m

Vitalii Borysov

Restaurant Manager
Vancouver/Canada
Vitalii Borysov

Summary

Restaurant manager An energetic and polished professional with 10 years experience managing a fast-paced, high volume restaurant. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Fairmont Grand Hotel Kyiv

Restaurant Manager
09.2018 - 12.2021

Job overview

  • Recruiting, training and supervising staff
  • Agreeing and managing budgets, planning menus
  • Promoting and marketing the business
  • Overseeing stock levels, ordering supplies
  • Producing staff rotes, taking reservations
  • Handling customer enquiries and complaints
  • Greeting and advising customers
  • Problem solving, setting targets
  • Preparing and presenting staffing/sales reports
  • Keeping statistical and financial records
  • Assessing and improving profitability
  • Handling administration and paperwork
  • Liaising with customers, employees, suppliers, licensing authorities and
    sales representatives
  • Making improvements to the running of the business and developing the
    restaurant.

Levee Cafe and Lounge Dubai

Assistant General Manager
06.2017 - 06.2018

Job overview

  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Boosted yearly profits through process optimization and improved training.
  • Managed team schedule with eye for coverage needs and individual strengths.

Al Fattan Hotel (SASS Cafe)
Dubai

Assistant Manager
02.2016 - 04.2017

Job overview

  • Oversee all front and back of the restaurant operations
  • Ensure customer satisfaction through promoting excellent service;
    respond to customer complaints
  • Tactfully and professionally
  • Maintain quality control for all food served
  • Analyze staff evaluations and feedback to improve the customers
    experience
  • Project future needs for goods, kitchen supplies, and cleaning products;
    Order accordingly
  • Oversee health code compliance and sanitation standards
  • Seek ways to cut waste and decrease operational costs
  • Generate weekly, monthly, and annual reports
  • Train new employees and provide ongoing training for all staff

Education

NATIONAL UNIVERSITY
, Donetsk/Ukraine

Master of Science from Tourism Management
09.2006 - 07.2012

ALL - ACCOR LIVE LIMITLESS
, Paris/France

from Leading Quality Assurance: Luxury Service Quality
07.2019 - 09.2019

Skills

Public speakingundefined

Accomplishments

  • International Standards for Food Safety Management Systems
  • Increased sales by % while reducing food costs by , leading to a net profit in the last two years.
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Reduced employee turnover by Number % by creating and implementing a no-cost incentive program.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.

Software

MICROS Systems/ OPERA Hotel Management System/ R keeper

Certification

ISO 22000 HACCP

Vitalii BorysovRestaurant Manager