Vitalii Synychka
Logistics Team Leader
Wrocław
Summary
Seeking a Lead Operations role where I can drive operational excellence, support team development, and deliver strategic logistics solutions that boost efficiency and profitability.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Logistics Team Leader
Priority Freight
01.2025 - Current
- Lead a 7-person operations team handling high-value and time-critical shipments across Europe.
- Drive operational excellence by setting KPIs, monitoring performance, and implementing process improvements.
- Coordinate shifts, manage workload, and ensure accurate data in Easy4Pro and Sirius systems.
- Analyze lost offers, minimize costs, and maintain margins (17%+), contributing to profitability growth.
- Resolve operational issues in real time, escalate high-risk situations, and maintain service quality.
- Coach and mentor team members, deliver regular feedback, organize training, and support career development.
- Maintain strong relationships with clients and carriers; present financial and operational results to management and clients.
Senior Customer Service Specialist
Priority Freight
05.2024 - 12.2024
- Coordinated logistics solutions and resolved customer issues to ensure high satisfaction.
- Monitored KPIs, identified inefficiencies, and implemented operational improvements.
- Collaborated with internal and external partners to optimize delivery performance.
Logistics Coordinator
Priority Freight
10.2022 - 05.2023
- Planned and executed shipments ensuring cost-effective, on-time deliveries.
- Served as interim team lead during absences, managing tasks and daily operations.
Fleet Tracking Manager
Hegelmann Transporte
11.2021 - 09.2022
- Scheduled and monitored vehicles, optimized routes for efficiency, and ensured regulatory compliance.
Assistant of International Forwarder
A-Z Trans Service
03.2021 - 09.2021
- Supported international freight forwarding operations and ensured timely deliveries.
Education
Bachelor - Logistics, Trade and Distribution Logistics
International University of Logistics And Transport
07.2021
Skills
- Logistics Operations & Transportation Management
- Customer & Carrier Relationship Management
- Process Optimization & Cost Control
- KPI Tracking & Data Analysis
- Team Leadership & Development
- Problem Solving & Crisis Management
- Freight Systems (Easy4Pro, Sirius, ERP)
- English & Polish fluency (Ukrainian, Russian)
Professional Summary
Logistics professional with 4+ years of experience in transportation and freight management, including leading a 7-person operations team. Proven record of optimizing processes, improving KPIs, and building strong client and carrier relationships. Skilled in problem solving, cost control, and operational strategy with a strong customer-centric approach.
Timeline
Logistics Team Leader
Priority Freight
01.2025 - Current
Senior Customer Service Specialist
Priority Freight
05.2024 - 12.2024
Logistics Coordinator
Priority Freight
10.2022 - 05.2023
Fleet Tracking Manager
Hegelmann Transporte
11.2021 - 09.2022
Assistant of International Forwarder
A-Z Trans Service
03.2021 - 09.2021
Bachelor - Logistics, Trade and Distribution Logistics
International University of Logistics And Transport
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