Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Vlad Zaiko

Vlad Zaiko

Warsaw

Summary

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

9
9
years of professional experience

Work History

Head of Sales

BrandWizard
10.2021 - Current
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Supervised sales team of 17 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Produced contracts, reports, letters, and proposals for clients.
  • Developed and implemented comprehensive salesperson training program.
  • Organized promotional events and interacted with community to increase sales volume.
  • Held weekly meetings with Sales Executives to identify techniques to overcome sales obstacles.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Resolved customer issues quickly and managed over 50 accounts to increase sales and meet quotas.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Developed international business relationships to drive business units abroad.
  • Worked with CRM systems. Hubspot, AmoCRM. Trello ticket-system.

Sales Executive Manager

BrandWizard
06.2020 - 10.2021
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.

English Teacher

Adukar Education Centre
11.2018 - 05.2020
  • Prepared and implemented lesson plans covering required course topics.
  • Led interesting and diverse group activities to engage students in course material.
  • Prepared comprehensive English curriculum for multiple classes.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Administered assessments and standardized tests to evaluate student progress.
  • Helped students develop important learning skills and good study habits useful in trade school or college education.
  • Worked with administrators on behavioral issues to support needs of students.
  • Explored and implemented innovative use of technology in language education.
  • Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
  • Established appropriate deadlines and provided complete instructions for reading assignment and homework.

Development Coordinator

The Together Plan
09.2018 - 05.2020
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Trained staff during demonstrations, meetings, conferences and workshops.
  • Selected and assigned instructors to conduct specific training programs.
  • Reviewed and edited all training materials for accuracy and company policy compliance.

Salesperson/Photographer

Hollywood Pictures
06.2016 - 09.2016
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Sales Manager

Alba Luggage
09.2014 - 04.2015
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.

Education

Bachelor of Arts - Faculty of Translation And Interpreting

Minsk State Linguistic University
Minsk
06.2020

Skills

  • Compelling Sales Proposal Writer
  • Verbal and Written Communication
  • Prospecting Skills
  • Customer Satisfaction
  • Cross-Cultural Sales
  • Sales Management
  • Brand-Building Strategies
  • Sales Presentation
  • Continuous Improvements
  • Pricing Strategies
  • Excellent Communication Skills
  • Multidisciplinary Team Leadership
  • Sales Process
  • Strategic Planning
  • Market Research
  • Recruiting and Hiring
  • Software as a Service (SaaS)
  • Business Development and Planning
  • Customer Engagement
  • Sales Strategies
  • Sales Planning
  • Compelling Leadership Skills
  • Sales Expertise
  • Product and Service Management
  • Strategic Sales
  • Activities Management
  • Direct Sales
  • Consultative Selling
  • Promotional Sales Events
  • Time Management
  • Sales Goals
  • Client Needs Assessment
  • Interdepartmental Collaboration
  • Customer Relationship Management
  • B to B Sales
  • Coaching and Mentoring
  • Digital Sales
  • Lead Generation
  • CRM Software
  • Team Leadership
  • Key Account Management
  • Sales Strategy Development

Timeline

Head of Sales

BrandWizard
10.2021 - Current

Sales Executive Manager

BrandWizard
06.2020 - 10.2021

English Teacher

Adukar Education Centre
11.2018 - 05.2020

Development Coordinator

The Together Plan
09.2018 - 05.2020

Salesperson/Photographer

Hollywood Pictures
06.2016 - 09.2016

Sales Manager

Alba Luggage
09.2014 - 04.2015

Bachelor of Arts - Faculty of Translation And Interpreting

Minsk State Linguistic University

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Vlad Zaiko