Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Volha Runiova

Volha Runiova

Łódź

Summary

Versatile professional with 6+ years of experience as a Waiter and Language Tutor in Polish and Russian. Expert in customer service and personalized instruction, with strong multitasking, communication, and problem-solving skills. Adaptable to diverse needs in both hospitality and education, committed to high standards and continuous improvement.

Overview

6
6
years of professional experience

Work History

Waiter

Restaurant Mangal
10.2018 - Current

Greeted and seated guests, provided menus, and ensured comfort. Delivered excellent service, addressed inquiries, and resolved complaints. Accurately took orders and communicated dietary needs to the kitchen. Handled payments and balanced the cash register. Maintained food safety standards and adhered to health regulations. Assisted with special events and trained new staff on procedures and safety standards.

Private Tutor of Polish and Russian Language

Private Tutoring
10.2022 - 05.2024

Developed and delivered personalized lesson plans for Polish and Russian, focusing on speaking, listening, reading, and writing. Designed structured curricula for all levels, incorporating linguistic and cultural aspects. Created engaging educational materials and used diverse teaching methods to enhance student engagement. Prepared students for language proficiency exams with targeted practice, ensuring they were exam-ready.

Restaurant Waiter

Old Havana/ Księży Młyn
04.2021 - 07.2021

Maintained clean and organized dining areas, ensuring a welcoming environment. Built strong relationships with regular customers. Efficiently reset tables for quick guest turnover and answered questions, recommended menu items, and accurately recorded orders.

Education

Master of Arts - Russian Philology, Translation Studies

University of Lodz
Lodz, Poland
06.2025

Bachelor of Arts - Russian Philology in Tourism And Business

University of Lodz
Lodz, Poland
06.2023

Skills

    Customer Service

    Attention to Detail

    Teamwork

    Cash Handling

    Health and Safety Awareness

    Language Proficiency

    Lesson Planning

    Assessment and Feedback

    Cultural Awareness

Languages

Belarusian, Russian
Native language
Polish
Proficient
C2
English
Advanced
C1
Turkish
Intermediate
B1

Timeline

Private Tutor of Polish and Russian Language

Private Tutoring
10.2022 - 05.2024

Restaurant Waiter

Old Havana/ Księży Młyn
04.2021 - 07.2021

Waiter

Restaurant Mangal
10.2018 - Current

Master of Arts - Russian Philology, Translation Studies

University of Lodz

Bachelor of Arts - Russian Philology in Tourism And Business

University of Lodz
Volha Runiova