Versatile professional with 6+ years of experience as a Waiter and Language Tutor in Polish and Russian. Expert in customer service and personalized instruction, with strong multitasking, communication, and problem-solving skills. Adaptable to diverse needs in both hospitality and education, committed to high standards and continuous improvement.
Greeted and seated guests, provided menus, and ensured comfort. Delivered excellent service, addressed inquiries, and resolved complaints. Accurately took orders and communicated dietary needs to the kitchen. Handled payments and balanced the cash register. Maintained food safety standards and adhered to health regulations. Assisted with special events and trained new staff on procedures and safety standards.
Developed and delivered personalized lesson plans for Polish and Russian, focusing on speaking, listening, reading, and writing. Designed structured curricula for all levels, incorporating linguistic and cultural aspects. Created engaging educational materials and used diverse teaching methods to enhance student engagement. Prepared students for language proficiency exams with targeted practice, ensuring they were exam-ready.
Maintained clean and organized dining areas, ensuring a welcoming environment. Built strong relationships with regular customers. Efficiently reset tables for quick guest turnover and answered questions, recommended menu items, and accurately recorded orders.
Customer Service
Attention to Detail
Teamwork
Cash Handling
Health and Safety Awareness
Language Proficiency
Lesson Planning
Assessment and Feedback
Cultural Awareness