Summary
Overview
Work History
Education
Skills
Timeline
Generic

Von Musa Sabo

Warsaw

Summary

Motivated professional with excellent communication and presentation skills, proficient in English. Strong team player with experience working productively with diverse groups. Background in accounting, specializing in financial management, reporting, auditing, and tax preparation. Known for accuracy in financial record-keeping and analytical problem-solving. Reliable team collaborator focused on achieving financial accuracy and supporting dynamic business needs.

Overview

8
8
years of professional experience

Work History

Senior P2P Accountant

CBRE
02.2024 - Current
  • Analyze accounts payable data and trends to identify areas for improvement and cost-saving opportunities.
  • Conduct regular audits and reviews of accounts payable transactions to ensure accuracy, compliance, and internal controls.
  • Utilize advanced features of accounting software and admin tools to automate and enhance invoice processing workflows.
  • Creation of vouchers/invoices in the ERP system
  • Perform manual payment request
  • Handling and ensuring proper resolution per SLA with County Court Judgment cases/Court claims by liaising with legal and business teams for UKI market.
  • Monthly Legal team meetings with business/stakeholders for CCJ/Liquidation cases
  • Develop and deliver training programs for staff on new tools, processes, and best practices in accounts payable management.
  • Process exception payment requests with financial teams such as MPR, FPR, etc.
  • Create weekly/monthly ICO meetings and Reports with Legal and Business Teams.
  • Provided mentorship skills and support to new Accountants.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Performed yearly training on approved processes per organizational financial practices
  • Implemented new accounting software, leading to more efficient financial data management and reporting.

P2P Accountant

CBRE
03.2023 - 02.2024
  • Investigating Accounts Payables related inquiries using different ERP tools;
  • Performing analysis and investigation on captured and/or raised issues (invoice/status payment, duplicate payments, incorrect payments, etc.).
  • Constant cooperation with other P2P Teams (Invoice Processing, Resolution, Reporting) as well as OTC and R2R, Master data Team, and other stakeholders.
  • Performing daily reporting and ensuring the accuracy of the reports; Account Reconciliation/Remittance/Direct debit/Exception payment method request per ERP system; Manual Payment Request.
  • Inter Company transaction queries.
  • Implementation of new ERP and system processes to boost team delivery targets.
  • Performing daily reporting and ensuring the accuracy of the reports.
  • Created PO knowledge-based guide(Purchase Order) SOPs according to organizational standards in a system transition stage; Project Tiger.

AT&T Client Operations Specialist

Teleperformance
01.2023 - 03.2023
  • Educate on running credit evaluation for non/existing clients for obtaining new products and services.
  • Safe guarding Customer Proprietary Information.
  • Processing service requests and orders, such as setting up new accounts or upgrading services.
  • Responding to incoming calls, emails, and chats from customers regarding their connected car services and providing effective solutions to their inquiries or issues.
  • Providing technical support to customers, such as troubleshooting connectivity problems or assisting with software updates.
  • Educate customers on the features and benefits of the AT&T Connected Car services and provide recommendations based on their needs.
  • Collaborating with other departments, such as the technical support or billing department, to resolve customer issues promptly.
  • Initiating the account payment process and refunds.

AutoDoc Client Operations Specialist

Teleperformance
09.2022 - 12.2022
  • Providing a high level of customer service using e-mail, chat, and phone.
  • Quick and effective response to incoming customer inquiries
  • Providing accurate and complete information to the client using the appropriate methods/tools provided by the company.
  • Attempt to determine the cause of any discrepancies and address them to everyone's satisfaction. Contribute to team effort by accomplishing related results as needed.
  • Recommend potential products by collecting customer information and analyzing customer needs. Handling clients PO/Purchase Orders.
  • Providing delivery information for client's ordered products.
  • Compatibility checks.
  • Account refunds.
  • PO invoices.

Customer Service Specialist

Sitel Group
04.2022 - 09.2022
  • As an FNOL agent, the tasks given entail standing out. Being able to identify and meet the required needs of the community and market with a differentiation approach.
  • As an FNOL agent, creating a healthy market space for partners & consumers is always the goal but what makes me outstanding is how I normalize prioritizing a company's value chain.
  • Creating accident report details for clients.
  • Providing claim information for Insurance Adjusters/ Partners.
  • Customer refunds.
  • Providing first-hand information for internal departments such as the safety department and back office.
  • Reports for accidents with Autonomous vehicles.

Administrative Assistant

Abshard Enterprise
03.2020 - 12.2021
  • Deputizing over the affairs of the Head of Administration.
  • Overseeing the day-to-day runnings of the company.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Eliminated downtime and maximize revenue by providing top project quality control.
  • Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.

Customer Service Representative

Keemsh Global Reaources
09.2017 - 02.2020
  • Serve customers by providing product and service information and resolving product and service problems.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Open customer accounts by recording and maintaining customer records by updating account information.
  • Resolving service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Contribute to team effort by accomplishing related results as needed.

Education

Master of Science - Business Administration And Management, General

Warsaw University of Business
Warsaw, Poland
03-2024

Bachelor of Science (B.Sc.) - International Relations

LES COURS SONOU UNIVERSITY, COTONU, REPUBLIC OF BENIN.

Skills

  • PeopleSoft expertise
  • Coupa platform expertise
  • Invoice processing
  • Proficient in Microsoft Dynamics AX
  • ServiceNow platform management
  • Proficient in Microsoft Outlook
  • Office 365
  • Zendesk proficiency
  • Invoice Processing
  • Financial account reconciliation
  • Bank reconciliation
  • Accounts payable and receivable

Timeline

Senior P2P Accountant

CBRE
02.2024 - Current

P2P Accountant

CBRE
03.2023 - 02.2024

AT&T Client Operations Specialist

Teleperformance
01.2023 - 03.2023

AutoDoc Client Operations Specialist

Teleperformance
09.2022 - 12.2022

Customer Service Specialist

Sitel Group
04.2022 - 09.2022

Administrative Assistant

Abshard Enterprise
03.2020 - 12.2021

Customer Service Representative

Keemsh Global Reaources
09.2017 - 02.2020

Bachelor of Science (B.Sc.) - International Relations

LES COURS SONOU UNIVERSITY, COTONU, REPUBLIC OF BENIN.

Master of Science - Business Administration And Management, General

Warsaw University of Business

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