Vongai Faranisi

Dynamic Customer Service Representative with a proven track record at Teleperformance, excelling in problem resolution and active listening. Successfully resolved customer disputes, enhancing loyalty and repeat business. Proficient in data entry and call management, I thrive in high-pressure environments, consistently delivering satisfactory outcomes for both clients and the organization.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.