Weronika Cichocka

Supervision and coordination of the team's work, support for the team in situations that are difficult to solve and disputed. Making decisions during conflicting situations regarding cost settlements between the customer. Supporting the sales department with knowledge of costs and operational activities. Close cooperation with terminal (especially in the preparation of billing specifications) and with a siding. Contact and supervision of the smooth transition to the new terminals (taking care of good relations and seamless collaboration). Supervision of EDI connections and implementation of improvement solutions connections between terminals and customers.

Controlling and delegating tasks as well as monitoring the effectiveness of
the team's work. Planning deliveries and loadings, transit control. Contacts with carriers, customs offices and customers. Cooperation with port terminals and rail and border forces. Creating railway documentation. Caring for the quality of the service. Constant cooperation with the billing department. Supervision of complaints and additional costs. Leading internal training in customs clearance and intermodal transport.

Servicing key customers. Ordering and accounting for transport. Supervision over the execution of orders transport. Taking care of the quality and timeliness of services provided.

Calculation of drivers' allowances and lump sums. Calculation of employees' overtime. Data input to excel and attention to final aesthetics.

Service of Trans.eu transport exchange. Planning, execution and issuing orders transport. Solving current problems on unloading and loading. Optimal planning and coordination of company transport. Accounting for drivers.