Weronika Jasieniak

Responsible for:
- developing and delivering engaging and effective English lessons that meet the needs of students at all levels of proficiency
- preparing lesson plans and other teaching materials
- asigning homework and monitoring students’ progress
- conducting open lessons for parents
- preparing students for Cambridge exams and tests

Responsible for:
- processing accounts flagged for review of potentially sensitive content to ensure there are no violations of policies
- validation, investigation and responding to inquiries of an urgent or sensitive nature
- complying with all client published policies and procedures and any legal and
regulatory requirements
-being a part of a Buddy Programme

Conducting educational workshops and lectures, guiding, translating, working at the reception desk and with the archives, being part of Promotion team.

- interviews transcriptions

Responsible for:

-responding to customer complaints,
-escalating problems to the technical team or other members of the product team,
-updating customer information in the company database,
-providing information about new and existing products and services.

-working with the archives

- information desk volunteer