Weronika Pruss Da Cruz
Żołędowo K. Bydgoszczy
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player, responsible, punctual and productive. Motivated with extensive experience in customer service, sales and administrative tasks including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Professional with strong background in financial analysis, adept at leveraging analytical skills to drive business growth and financial stability. Expertise in data interpretation, financial modeling, and risk assessment, ensuring informed decision-making and strategic planning. Known for collaborative approach and adaptability, consistently meeting team objectives and organizational goals.
Overview
15
15
years of professional experience
Work History
Financial Advisor
Santander Bank
01.2024 - Current
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Collaborated with team members to streamline processes and improve overall client experience.
- Managed risk effectively through careful analysis of clients'' needs and portfolio diversification strategies
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
- Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.
Public Speaker
Gazeta Pomorska Magazine
03.2020 - Current
- Enhancing audience engagement by incorporating storytelling and real-life experiences into presentations.
- Delivering motivational speeches for various organizations, resulting in increased morale and productivity.
- Tailoring presentations to diverse audiences, ensuring relevance and understanding of the subject matter.
- Developing custom workshops on communication skills, leadership development, and team building for corporate clients.
- Managing time effectively during presentations, balancing speaking points with interactive activities for optimal audience participation.
Administrative Assistant
Complex Investment
10.2021 - 12.2023
- Supporting executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosting team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensuring accurate record-keeping with diligent data entry and database management for vital company information.
- Assisting in recruiting new employees, providing training materials and coordinating orientation schedules to ensure a smooth integration into the team.
Project Assistant
Monolit
09.2016 - 12.2023
- Improving project efficiency by streamlining processes and implementing time-saving strategies.
- Assisting project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
- Contributing to successful project outcomes by providing comprehensive administrative support to the team.
- Enhancing team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Increasing stakeholder satisfaction with efficient coordination of project meetings, presentations, and workshops.
- Facilitating smooth project execution by managing logistics for events, travel arrangements, and accommodations for team members.
- Maximizing use of resources by coordinating procurement activities such as vendor selection, contract negotiation, and purchase order management.
Sponsorship Coordinator
Fight Exclusive Nights
06.2015 - 12.2018
- Enhancing brand visibility by securing high-profile sponsorships for various events and campaigns.
- Streamlining sponsorship processes for efficient management and improved communication with potential sponsors.
- Negotiating favorable terms with sponsors, resulting in mutually beneficial agreements and long-term partnerships.
- Coordinating cross-functional teams to ensure seamless execution of sponsorship deliverables and commitments.
- Conducting market research to identify new sponsorship opportunities, expanding the organization''s reach and revenue streams.
Health and Fitness Coordinator
Opti Sport Health Club, Fitt4Fee
10.2010 - 08.2013
- Improving client health by designing and implementing personalized fitness plans tailored to individual needs.
- Enhancing member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Increasing gym membership retention through the development of engaging group fitness classes and workshops.
- Streamlining facility operations by implementing effective scheduling, staff management, and equipment maintenance procedures.
- Boosting community outreach through the organization of health fairs, wellness events, and collaborative partnerships with local businesses.
- Promoting a positive fitness culture within the facility by fostering strong relationships between staff, members, and guests.
- Ensuring safety compliance with regular inspections of equipment, facilities, and staff certifications.
- Expanding program offerings to attract diverse clientele with innovative workout routines and class formats.
- Developing employee training programs for continuous improvement in professional skills and performance within the team.
- Optimizing budget allocation for maximum impact on facility resources such as equipment upgrades, marketing efforts, and event planning.
- Implementing sales strategies resulting in increased membership sign-ups while maintaining high levels of customer satisfaction.
- Assisting clients in setting realistic goals to achieve their desired fitness outcomes through consistent motivation and support.
- Coordinating special events such as charity fundraisers or themed workout days to engage existing members further while attracting new clientele simultaneously.
Gym Manager
Atlantis Fitness Centre
09.2009 - 12.2010
- Increased gym membership retention by implementing personalized fitness programs and regular progress checkins.
- Streamlined facility operations by creating efficient staff schedules and maintaining an organized work environment.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Boosted member engagement by organizing a variety of health and wellness events, workshops, and seminars.
- Reviewed stock counts and ordered items to control inventory.
- Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
- Managed Personal Trainer schedule and stayed within budgeted non-session hours.
- Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
Education
Postgraduate Studies - Financial Analysis
Santander Buisness Academy
Gdańsk 04.2024
Business Management
WSG Training Center
Kraków, Poland09.2018
Wellness Specialist - Foods, Nutrition, And Wellness Studies
University Progress
Poznań, Poland09.2010
One Year Scholarship - Marketing Management And Research
University of Ljubljana
Ljubljana, Slovenia08.2009
Master Of Advanced Study - Art History, Criticism, And Conservation
Adam Mickiewicz University
Poznań, Poland10.2005
Skills
- Exceptional Interpersonal Communication and skills
- Staff and schedule Coordination
- Conflict Management- Complaint Resolution
- Expertise in Sales
- Relationship Building
- Problem solving
- Microsoft Outlook, Word, and Excel
- Customer-Focused
- Negotiation Expert
- Exceptional Telephone Etiquette
- Decision Making
- Multitasking
- Email Marketing
- Event Coordination
- Multilingual Communication
- Financial management
- Financial statement analysis
- Flexible team player
- Analytical research
- Budget support
- Negotiation
- Budgetary planning
Languages
Polish
Bilingual or Proficient (C2)
English
Advanced (C1)
Portuguese
Intermediate (B1)
German
Elementary (A2)
Timeline
Financial Advisor
Santander Bank
01.2024 - Current
Administrative Assistant
Complex Investment
10.2021 - 12.2023
Public Speaker
Gazeta Pomorska Magazine
03.2020 - Current
Project Assistant
Monolit
09.2016 - 12.2023
Sponsorship Coordinator
Fight Exclusive Nights
06.2015 - 12.2018
Health and Fitness Coordinator
Opti Sport Health Club, Fitt4Fee
10.2010 - 08.2013
Gym Manager
Atlantis Fitness Centre
09.2009 - 12.2010
Business Management
WSG Training Center
Wellness Specialist - Foods, Nutrition, And Wellness Studies
University Progress
One Year Scholarship - Marketing Management And Research
University of Ljubljana
Master Of Advanced Study - Art History, Criticism, And Conservation
Adam Mickiewicz University
Postgraduate Studies - Financial Analysis
Santander Buisness Academy
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