Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Community Service & Volunteer Work
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Weronika Rynkun

Cracow

Summary

Multilingual customer service professional with international experience in team coordination and guest service. Comfortable working in fast-paced, multicultural environments. Always prioritizing costumer safety and comfort. Adaptable, responsible, motivated to work as Cabin Crew.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader

Eurocamp
04.2025 - 09.2025

Supervised and supported campsite representatives, managing reception operations and assigning daily team tasks to ensure high standards of customer service. Delivered training for new staff and handled guest requests with a calm and professional approach. Took responsibility for safety and emergency situations during ECO shifts, ensuring on-site accommodations met the highest achievable standards.

Camping Representative

Eurocamp
07.2020 - 09.2024

Provided front desk and administrative support at international campsites. Assisted guests with arrivals, departures, and day-to-day needs, handled complaints and practical issues, and acted as the main point of contact between guests and campsite services. Ensured smooth daily operations and a consistently high standard of guest experience.

English Tutor

Champions School
12.2022 - 06.2023

Conducted professional English classes for adult learners focused on workplace communication.

Education

Bachelor - French Philology

Jagiellonian University Cracow
Cracow, Poland

Bachelor - Italian Philology

University of Marie Curie Skłodowska, Lublin
Lublin, Poland
06-2026

Skills

  • Customer service & guest assistance
  • Reception & administrative tasks
  • Multilingual communication
  • Team coordination & support
  • Problem-solving under pressure
  • Social media & Canva
  • Microsoft Office

Certification

  • IELTS Certificate C1, 2023, British Council
  • Youthpass, 2025, European Solidarity Corps Italy

LANGUAGES

English C1
Full Professional
Italian B2+/C1
Full Professional
French B1
Limited Working

Timeline

Team Leader

Eurocamp
04.2025 - 09.2025

English Tutor

Champions School
12.2022 - 06.2023

Camping Representative

Eurocamp
07.2020 - 09.2024

Bachelor - French Philology

Jagiellonian University Cracow

Bachelor - Italian Philology

University of Marie Curie Skłodowska, Lublin

Community Service & Volunteer Work

European Solidarity Corps Volunteer

Orta Nova, Italy 

Participated in educational projects, organized workshops and intercultural events, supported local organizations, provided translation and teaching support in a local high school, created social media content as well as event photography.

Weronika Rynkun