
Multilingual customer service professional with international experience in team coordination and guest service. Comfortable working in fast-paced, multicultural environments. Always prioritizing costumer safety and comfort. Adaptable, responsible, motivated to work as Cabin Crew.
Supervised and supported campsite representatives, managing reception operations and assigning daily team tasks to ensure high standards of customer service. Delivered training for new staff and handled guest requests with a calm and professional approach. Took responsibility for safety and emergency situations during ECO shifts, ensuring on-site accommodations met the highest achievable standards.
Provided front desk and administrative support at international campsites. Assisted guests with arrivals, departures, and day-to-day needs, handled complaints and practical issues, and acted as the main point of contact between guests and campsite services. Ensured smooth daily operations and a consistently high standard of guest experience.
Conducted professional English classes for adult learners focused on workplace communication.
European Solidarity Corps Volunteer
Orta Nova, Italy
Participated in educational projects, organized workshops and intercultural events, supported local organizations, provided translation and teaching support in a local high school, created social media content as well as event photography.