Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Wiktoria Gądek

Wiktoria Gądek

Summary

My future is tied to management and logistics, at the same time I am open to learning new skills unrelated to the direction I am studying. I quickly learn new things, which allows me to work in many professions. Thanks to my communicative and teamwork skills, I can easily make new friends and get involved in team life. I focus on commitment from the first minutes of work and I am happy to take on new challenges while taking care of the quality of their execution.

Overview

5
5
years of professional experience

Work History

Cashier

Jeronimo Martins Biedronka
04.2024 - Current
  • Customer service in the store.
  • Taking care of the aesthetics and attractiveness of the display of goods.
  • Carrying out complaints and returns in accordance with the applicable procedures.
  • Accepting payment for purchases by cash, card or voucher. Providing information on prices, special offers and promotions. Advising and assisting customers.
  • Receiving and unloading goods.
  • Operating the payment terminal and clearing cash payments. Referring customers to the appropriate departments or specialists.
  • Improving communication and negotiation skills.
  • Providing information about products or services.
  • Maintaining order in the workplace.
  • Constant improvement of cash and sales handling skills.
  • Taking care of customer service standards.
  • Accepting customer complaints.
  • Providing information about promotions and special offers. Issuing receipts.
  • Accepting payments.
  • Handling customer complaints.

Assistant Cook

Restaurant Polny Wiatr
06.2023 - 09.2023
  • Maintaining order in the kitchen
  • Cleaning jobs of cooks
  • Preparation of semi-finished products
  • Preparation of desserts
  • Share in production
  • Quality supervision
  • Maintaining good relations with other restaurant employees

Telephone Sales Consultant

Canal+
03.2023 - 06.2023
  • Providing technical assistance to interested parties over the phone
  • Completing the customer base Implementation of promotional activities
  • Accepting complaints
  • Presenting a new offer to the recipients
  • Sales of products or services

Assistant Cook

Restaurant Między Deskami
06.2022 - 09.2022
  • Maintaining order in the kitchen
  • Cleaning jobs of cooks
  • Preparation of semi-finished products
  • Preparation of desserts
  • Share in production
  • Quality supervision
  • Maintaining good relations with other restaurant employees

Warehouse Attendant

Top Market Shop
06.2019 - 09.2021
  • Checking the condition of the warehouse and placing orders Checking the expiration dates of products
  • Carrying out an inventory of the warehouse
  • Supervision of the technical (quality) receipt of goods Maintaining order and cleanliness in the warehouse
  • Taking care of the appropriate storage conditions
  • Checking whether the delivered goods agree with the invoices Signing proofs of receipt of goods
  • Checking the conformity of the labels with the proof of delivery Keeping records, registers, lists and preparing reports

Education

Management

UWM Olsztyn
Olsztyn, Poland

High School Diploma -

Akademickie Liceum Ogólnokształcące
Łomża
04.2021

Skills

  • Stress resistance
  • Effective problem-solving
  • Developed interpersonal skills
  • Patience Kindness
  • Understanding customer needs
  • Customer service
  • Experience
  • Fast learning
  • Ability
  • Work in a team
  • Service
  • Cash register and payment terminals
  • Knowledge of sales techniques
  • Accuracy and obligation
  • Communicativeness
  • Friendly approach to the customer
  • Ability to work in a team
  • Ready to work in a shift system
  • Ease of contact with customers
  • High personal culture
  • Driving license cat B (active)

Languages

Polish
Native language
English
Intermediate
B1

Timeline

Cashier

Jeronimo Martins Biedronka
04.2024 - Current

Assistant Cook

Restaurant Polny Wiatr
06.2023 - 09.2023

Telephone Sales Consultant

Canal+
03.2023 - 06.2023

Assistant Cook

Restaurant Między Deskami
06.2022 - 09.2022

Warehouse Attendant

Top Market Shop
06.2019 - 09.2021

Management

UWM Olsztyn

High School Diploma -

Akademickie Liceum Ogólnokształcące

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Wiktoria Gądek