Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wiktoria Kudaszewicz

Warsaw

Summary

I am a student of American Studies. I have had my first experiences related to sales, customer service and teamwork. I am open to new experiences, I am a fast learner and willing to take on new challenges. I could see myself working in the marketing or public relations area.

Overview

5
5
years of professional experience

Work History

Administration Intern

Schneider Electric
12.2023 - Current
  • Support for DIY customers and sales department in order processing.
  • Handling logistical complaints.
  • Handling invoices and correction invoices.
  • Handling of ongoing e-mail enquiries.

Sales Employee

Tally Weijl Sp. Z O. O.
08.2022 - 11.2023
  • Providing customers with the highest level of service.
  • Conducting an active sales conversation.
  • Individual customer service.
  • Handling product reservations.
  • Unpacking products and taking care of their presentation.

Sales Employee

Peek & Cloppenburg Sp. Z O. O.
11.2021 - 06.2022
  • Providing customers with the highest level of service.
  • Making proactive sales calls, providing personalized customer service.
  • Preparing product bookings and taking care of merchandise presentation.

Customer Service Employee

Abiwings
05.2021 - 09.2021
  • Jewellery sales and customer service at events: Wow Fashion Select 2021, Business Forum 7 Keys to Success 2021.
  • Sales at the stand.

Animator and Presenter

Wydawnictwo Hipokampus
01.2020 - 01.2020
  • Animator and presenter at the finale of the Great Orchestra of Christmas Charity.

Product Consultant

Wydawnictwo Hipokampus
08.2019 - 09.2019
  • Presentation and sales of games, films and books from the "Było sobie życie" series at fairs and events organized by the publishing house's trade partners.

Education

Bachelor - American Studies

University of Warsaw
Warsaw, Poland
07.2024

High School Diploma -

LII Liceum Ogólnokształcące Im. Władysława Reymont
Warsaw, Poland
04.2021

Skills

  • Customer Service
  • Ability to work independently and as part of a team
  • Ease of networking
  • Good organization of work
  • Communication skills
  • Knowledge of MS Office
  • Knowledge of social media
  • Knowledge of SAP

Languages

Polish
Native language
English
Upper intermediate
B2
Spanish
Elementary
A2

Timeline

Administration Intern

Schneider Electric
12.2023 - Current

Sales Employee

Tally Weijl Sp. Z O. O.
08.2022 - 11.2023

Sales Employee

Peek & Cloppenburg Sp. Z O. O.
11.2021 - 06.2022

Customer Service Employee

Abiwings
05.2021 - 09.2021

Animator and Presenter

Wydawnictwo Hipokampus
01.2020 - 01.2020

Product Consultant

Wydawnictwo Hipokampus
08.2019 - 09.2019

Bachelor - American Studies

University of Warsaw

High School Diploma -

LII Liceum Ogólnokształcące Im. Władysława Reymont

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Wiktoria Kudaszewicz