Wiktoria Nowak
Summary
Proven ability to identify and prioritize tasks for immediate and long-term impact. Strong solution-oriented mindset with a focus on overcoming challenges. Expertise in data analytics and fostering collaboration with stakeholders to drive meaningful change. Committed to quality and continuous improvement in all initiatives.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Flight attendant
Ryanair
2023.05 - 2025.08
- Delivered high-quality passenger service, ensuring comfort and safety
- Managed emergency situations and provided first aid when required
Cooperated with cabin crew and airport staff for smooth operations - Presented safety procedures and enforced aviation regulations
Operated communication systems and reported critical information to supervisors - Handled onboard documentation and logged incidents
- Supported sales team in preparing offers and presentations for clients
- Liaised with airlines and ground services
- Ensured punctual completion of handling operations
Ground handling agent
Lodz Airport
2022.12 - 2023.04
- Back office duties
- Coordinated passenger and baggage handling processes on the airside
- Collaborated with airlines and airport services
- Ensured timely execution of handling operations
- Resolved on-site passenger issues and complaints
- Managed reservation system and information desk
Education
A-Levels -
Graveney 6th Form
London 2020.09 - 2022.08
GCSEs -
Graveney Secondary School
London 2015.09 - 2020.07
Skills
- Language skills - English Native Speaker
- Microsoft Office Tools Proficiency
- Problems solving
- Positive attitude
- First aid proficiency
Languages
English
Native
Polish
Native
Affiliations
- Travelling
- Music
- Artwork
- Personal Development
- Sports
Timeline
Flight attendant
Ryanair
2023.05 - 2025.08
Ground handling agent
Lodz Airport
2022.12 - 2023.04
A-Levels -
Graveney 6th Form
2020.09 - 2022.08
GCSEs -
Graveney Secondary School
2015.09 - 2020.07