Enthusiastic professional with a background spent processing multi-state and global payrolls. A hardworking Payroll Specialist focused on maintaining company policies and procedures while promoting a vast knowledge of tax and wage regulations.
Hi, I’m
Wiktoria Walicka
Summary
Overview
3
years of professional experience
1
Certification
Work History
Emerson Automation Solutions
Customer Service
11.2024 - 02.2025
Job overview
- Strengthened client relationships, provided exceptional customer service and follow-up.
- Operated register to provide great customer service.
- Evaluated customer service staff performance and provided constructive feedback.
Primient
O2C Trainee
03.2024 - 08.2024
Job overview
- Delivered exceptional customer service through professional email communication, ensuring prompt resolution of inquiries and payment confirmation
- Provided top-tier email support, enhancing customer satisfaction and loyalty
- Managed a dedicated client base, fostering strong relationships and repeat business.
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
Accenture
Intern
08.2023 - 11.2023
Job overview
- Performed detailed compliance audits of invoices leveraging SAP data, enhancing accuracy and minimizing discrepancies in payment processing Ensured invoice accuracy by conducting compliance checks in SAP Resolved payment issues promptly, improving vendor relationships.
Philips
Intern
02.2023 - 07.2023
Job overview
- Provided Sales Back Office Support, ensuring smooth order processing and customer satisfaction Streamlined order creation using AxoSoft and DMS, enhancing operational efficiency
- Conducted thorough contract validity checks in iCon to maintain compliance Facilitated the onboarding of new clients by creating customer accounts swiftly and accurately.
Clariant
Intern
01.2022 - 12.2022
Job overview
- Efficiently added new customers to SAP, enhancing database accuracy
- Confirmed delivery of orders to ensure timely customer satisfaction,
- Checked compliance of documents with SAP data, maintaining quality control
- Skillfully communicated with customers via email and phone, fostering strong relationships.
- Analyzed problems and worked with teams to develop solutions.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Adam Mickiewicz University of Poznan
Master from Psychology
06-2027
University Overview
University of Vigo
Erasmus
University Overview
University of Lodz
No Degree from Linguistics
06-2024
University Overview
Skills
- Excel
- SAP
- Experienced
- Microsoft Office Experienced
- Possesses versatile skills in project management, problem-solving, and collaboration Brings fresh
- Perspective and strong commitment to quality and success Recognized for adaptability and proactive
- Approach in delivering effective solutions
Certification
GE Aerospace Explore Human Resources Job Simulation on Forage - January 2025
- Completed a job simulation involving using key HR tools and skills to help improve the HR systems at GE Aerospace
- Provided constructive feedback to a team member to help them develop and improve their performance
- Implemented the Lean Methodology by applying it to a simple everyday routine or process
- Prepared recommendations to managers in terms of which employees should receive pay rises or adjustments based on compa-ratios and established pay ranges
Languages
Polish
Native language
English
Proficient
C2
German
Upper intermediate
B2
Dutch
Beginner
A1
Timeline
Customer Service
Emerson Automation Solutions
11.2024 - 02.2025
O2C Trainee
Primient
03.2024 - 08.2024
Intern
Accenture
08.2023 - 11.2023
Intern
Philips
02.2023 - 07.2023
Intern
Clariant
01.2022 - 12.2022
University of Vigo
Erasmus
GE Aerospace Explore Human Resources Job Simulation on Forage - January 2025
- Completed a job simulation involving using key HR tools and skills to help improve the HR systems at GE Aerospace
- Provided constructive feedback to a team member to help them develop and improve their performance
- Implemented the Lean Methodology by applying it to a simple everyday routine or process
- Prepared recommendations to managers in terms of which employees should receive pay rises or adjustments based on compa-ratios and established pay ranges
Adam Mickiewicz University of Poznan
Master from Psychology
University of Lodz
No Degree from Linguistics
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