Wiktoria Zmuda
Kraków,Poland
Summary
Junior software engineer with hands-on backend development experience gained through professional IT internship and personal projects. Proficient in Python, REST APIs, and database management with practical experience implementing FastAPI endpoints and SQL databases in Agile environments. Successfully transitioning from corporate finance background where I developed strong analytical thinking and cross-functional collaboration skills. Passionate about DevOps practices and building scalable, reliable systems.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Bartender
Hotel Kossak
2025.03 - 2026.02
- Operated in high-throughput environment requiring rapid context switching, task prioritization, and execution accuracy
- Identified and mitigated workflow bottlenecks during peak hours, improving team efficiency and service delivery
- Maintained transactional integrity by reconciling payments and ensuring process compliance under time constraints
IT Support Intern
IT4U
2025.09 - 2025.12
- Implemented REST API endpoints using Python (FastAPI) for internal tools and services
- Worked with relational databases (SQLite) performing CRUD operations and query optimization
- Integrated backend services with external APIs and handled data transformation pipelines
- Used Git for version control and participated in code reviews following team standards
- Collaborated in 4-person Agile development team using Kanban methodology
- Supported deployment processes and gained exposure to cloud infrastructure concepts
Junior Collections Specialist
Capgemini
2023.03 - 2024.12
- Collaborated with cross-functional teams (finance, sales, customer service) to resolve payment disputes and align on account status
- Investigated complex billing discrepancies by analyzing account history and transaction data to identify root causes
- Negotiated repayment solutions balancing company objectives with long-term client relationship management
- Contributed to process improvements by identifying recurring issues and suggesting workflow optimizations
- Managed challenging conversations in high-pressure situations using structured problem-solving approaches
Education
Bachelor of Arts - Journalism and Society Communication
Jagiellonian University
Kraków, Poland 2020.01 - 2024.01
Skills
- Programming Languages: Python (Advanced)
- Frameworks & Libraries: FastAPI
- Databases: SQLite
- Tools & Technologies: Git, GitHub, REST APIs, JSON, Linux/Bash
- Cloud & DevOps: Azure (fundamentals)
- Methodologies: Agile (Kanban), Version Control workflows
- Fast Learner
- Team Collaboration
- Problem-Solving
- Attention to Detail
- Proactive Learning
Websites
ADDITIONAL COMPETENCIES
Languages: English (Fluent), Polish (Native)
PROJECTS
Cocktail Finder Web Application (GitHub: github.com/Wiktoria-Zmuda/cocktail_finder) - Developed Python application integrating external cocktail database API for real-time data retrieval. Implemented search and filtering functionality with JSON data handling. Technologies: Python, REST API integration, external API consumption.
Task Management System with Database Backend (GitHub: https://github.com/Wiktoria-Zmuda/todo-app) - Built backend todo application with persistent SQLite database storage, designed database schema and implemented complete CRUD operations. Technologies: Python, SQLite, database design, file I/O.
Timeline
IT Support Intern
IT4U
2025.09 - 2025.12
Bartender
Hotel Kossak
2025.03 - 2026.02
Junior Collections Specialist
Capgemini
2023.03 - 2024.12
Bachelor of Arts - Journalism and Society Communication
Jagiellonian University
2020.01 - 2024.01