Wiktor Mikołaj Sikora
Sosnowiec,24
Summary
Dynamic, professional and enthusiastic candidate- ready to embark on a role as a cabin crew member.
With experience in hospitality, adaptable communication and a commitment to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Cabin Crew Member
Wizz Air
Pyrzowice, Poland
05.2023 - Current
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Facilitated efficient boarding processes by checking tickets, directing passengers to their seats, and assisting with carry-on luggage storage.
- Enforced lost and found procedures for any items inadvertently left behind by travelers.
Shift Manager
McDonald's
Katowice, Poland
01.2020 - 03.2023
- Coached crew members to optimize performance and motivate toward more efficient work.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
2 Uniwersyteckie LO Im. Emilii Plater W Sosnowcu
Sosnowiec, Poland04.2020
Skills
- Customer Assistance
- Reliability and punctuality
- Cultural Sensitivity
- Equipment monitoring
- Teamwork
- Multitasking
- Problem-solving skills
- Conflict resolution
- Reliability and punctuality
- Equipment monitoring
- Cultural Sensitivity
- Safety awareness
- Teamwork
- Problem-solving skills
- Multitasking
- Conflict resolution
Timeline
Cabin Crew Member
Wizz Air
05.2023 - Current
Shift Manager
McDonald's
01.2020 - 03.2023
High School Diploma -
2 Uniwersyteckie LO Im. Emilii Plater W Sosnowcu