Performance-oriented Integrated Work System (IWS) Manager with 15 years of progressive experience at British American Tobacco (BAT) and Procter & Gamble (P&G) , serving in diverse leadership roles including IWS Manager, Production Cell Manager, Supply Chain Manager, and Quality Department Lead. Proven track record in leading operational excellence programs, continuous improvement initiatives, and IWS deployments in world-class manufacturing environments. Expert in driving sustainable performance through loss elimination, capability building, and cross-functional leadership. Extensive international experience across multiple emerging markets such as Singapore, Myanmar, South Korea and Poland with various IWS maturity phases (Phase 1, Phase 2, and Phase 3).
. Leading 3 departments - IWS, Training and Process Digitalization with continuous improvement initiatives
• Quality: ensuring quality targets are met, consumer comments are responded to and detailed action plans result to ensure resolution of problems
Coordination with the Engineering department of investment projects as required.
• Waste i.e., material/ tobacco/ process waste is managed through collaboration with support departments
Developed and led IWS roll out to the site from the scratch
• Coach and support the site leadership and coaching team through pillar ownership and develop understanding of the IWS strategy
• Supervise and monitor the implementation of IWS pillars, liaising where appropriate with site teams, implementation reviews and audit success against expected IWS pillar delivery
• Provide coaching and guidance to Line Structure teams for use of IWS tools and execution of DMS (Daily Management Systems)
• Provide coaching and support to Line structure teams to be able to set direction during Daily Direction Setting (DDS) to deliver target results
• Lead activities to understand and increase levels of employee engagement
• Coach and support the Line Structure team to develop and execute 90-day plans that build capability and eliminate losses using IWS tools
• Implement the PDCA (Plan Do Check Act) cycle to activities at the plant
• Implement the step-up cards and support self-assessments for all line structure teams
• Ensure all IWS activity can be linked back to the site OGSM and the implementation of the CBN (Compelling Business Need)
• Update and support the site phase scorecard and implement pillar health checks with all pillar owners
• Proactively contribute to weekly / monthly/quarterly drumbeat meeting for checking the IWS process/schedule and culture
• Work with Human Resources and Learning and Development to develop succession plans
• Ensure that company rules, grievance and disciplinary procedures are correctly and consistently applied, and where appropriate liaising with HR regarding necessary actions
• Instill a Continuous Improvement culture throughout the site utilizing IWS and Lean/Six Sigma principles
• To perform other such duties as reasonably correspond to the general character of the post and are commensurate with its level of responsibility as instructed by the Site IWS Manager or equivalent
• A key member of the Operation Leadership team supporting delivery of the strategic operational plan
• Providing leadership and ensuring IWS standards are deployed effectively and sustained within area of responsibility
Managed a team of 8 in Quality Department to drive good business results, assigned daily tasks, Project planning for individuals throughout the year to meet department targets and goals for the business unit
Managed a team of 5 in making operation
Yoga, Reading
German A1