Witold Janiszewski

• Design Strategy: Collaborating with senior leadership to gain insights into the company's objectives and translating these into a cohesive design vision that aligns with the requirements of end-users.
• User Research: Tasked with conducting user research to gain a comprehensive understanding of the end-users' needs and preferences. This research serves as a foundation for the design process, ensuring that the final product effectively addresses the target audience's requirements.
• Design Standards: Charged with the development and maintenance of design standards that promote uniformity across all products and services. This encompasses the establishment of a visual design language, interaction patterns, and usability guidelines.
• Design Leadership: Responsible for offering design leadership to the UX team, which includes mentoring and coaching designers, providing constructive feedback on their work, and facilitating their professional development.
• Design Execution: Collaborating closely with the product team to guarantee the accurate implementation of the design, ensuring that the final product adheres to the established user experience standards.

I took on role of Head of UX for the whole CCC Group after merger of CCC Group, Modivo SA, Eobuwie.

Head of UX role covers 90 e-commerce platforms and 980 shops in 23 countries under the CCC, eobuwie.pl, Modivo and DeeZee brands. From May 2021. The company is also developing sales in the off-price segment through its HalfPrice shop network. CCC Group has been listed on the Warsaw Stock Exchange since 2004.

By combining the roles of Head of Product Catalogue and Head of UX, the aim was to integrate further activities to ensure consistency in PDP, navigation, filtering and other elements of the Modivo and Eobuwie websites. Thanks to this broader responsibility, I have implemented a holistic view of the omnichannel user path within the organization.

• Lead the UX strategy and vision for all digital products.
• Oversee the design and development of user experiences.
• Conduct user research and usability testing to inform design decisions.
• Work with cross-functional teams to integrate UX best practices.
• Mentor and manage a team of UX designers and researchers.
• Ensure consistent application of UX principles across all projects.
• Analyze user feedback and usage data to drive continuous improvement.
• Manage the UX budget and allocate resources effectively.
  

• Managed a team of 20 people responsible for sourcing and creating descriptions on the PDOP for Modivo and Eobuwie.
• Implementing UX standards to improve the readability and conversion of the PDP at this stage of the purchase funnel
• Implementing a quantitative approach to information architecture in Modivo and Eobuwie - category tree, filters and parameters
• Implementation of a tool to automate product description through image analysis
• Introduced automation tools into the workflow that increased efficiency within the product management team significantly.

• Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
• Increased efficiency by implementing new business unit strategies and streamlining operations.
• Identified growth opportunities by staying current on industry trends and competitive landscape insights.
• Developed strong team dynamics through regular communication, resulting in improved performance.
• Conducted detailed market analysis for informed decision-making and strategic planning.
• Established productive relationships with key stakeholders, ensuring alignment of business objectives.

• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Coordinated resources effectively to meet project deadlines and achieve desired results.
• Implemented comprehensive reporting system to track team performance and identify areas for improvement.
• Built and maintained strong client relationships, leading to repeat business and referrals.
• Generated reports detailing findings and recommendations.
• Created and managed project plans, timelines and budgets.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Created detailed wireframes and prototypes to guide development team in building high-quality applications.
• Improved design consistency and efficiency by creating and maintaining comprehensive UI component library.
• Collaborated with cross-functional teams to create a cohesive, user-centric product vision.
• Performed manual testing on UX design elements and complete UX designs, authoring feedback reports for use in future updates.
• Managed multiple projects simultaneously, ensuring timely delivery of high-quality work within established deadlines.

• Eyetracking
• Usability testing
• In-depth interviews
• Collaborated closely with UI designers to create visually appealing interfaces grounded in solid usability principles.
• Developed a systematic approach to analyzing user behavior, aiding in the identification of key pain points and opportunities for improvement.
• Championed remote usability testing strategies as an efficient means of gathering candid feedback from geographically dispersed users.
• Established strong relationships with stakeholders, effectively communicating complex UX concepts and advocating for user-centered design principles.
• Optimized user flows by mapping customer journeys and identifying areas of friction within the digital experience.
• Facilitated productive workshops that fostered ideation among participants, resulting in innovative solutions to complex UX challenges.

• Manage the work of a multi-person Allegro category planning team.
• Participate in the development of deliverables required to manage the category and parameter structure within the Allegro marketplace.
• Plan and implement changes to the Allegro category and parameter tree based on current market trends, buyer suggestions and UX research findings.
• Coordinate and conduct UX research for changes to the category and parameter structure across the Allegro site.

• Organized content hierarchies based on user needs analysis, resulting in accessible and easy-to-navigate interfaces.
• Collaborated with cross-functional teams to ensure seamless integration of information architecture into overall product design.
• Defined success metrics for measuring the effectiveness of implemented changes in information architecture designs over time.
• Management of category tree and parameters in the largest Polish marketplace Allegro.
• Product selection for internal and external advertising campaigns.
• Managing the schedule of internal advertising in the electronics department.
• A/B testing of mailing designs.
• UX research for changes in category structure and parameters
• Analyzing data and creating reports needed to meet business objectives for the Electronics category.

• Managed hardware and software inventory, ensuring timely updates and replacements as needed.
• Installed and configured operating systems and applications.
• Tested new software and hardware prior to deployment.

Teaching university students about UX research and design. The main theme of the courses I teach is Information Architecture.

UX-PM certificate trainer, the only international UX certification program in Poland for managers, leaders and team members: development, marketing, product and customer service.

Teaching university students about UX research and design. The main theme of the courses I teach is Information Architecture.