Wojciech Hnatkiewicz
Wrocław,Dolnyśląsk
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Expert
CarNet Sp. Z O.o.
08.2021 - 07.2023
- Delivered and picked up cars to and from customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Completed routine tasks such as car services, tire changes etc.
- Handled customer inquiries and suggestions regarding contracts courteously and professionally.
Warehouse Worker
Militaria.pl
05.2020 - 08.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Production Worker
Kotar Sp. Z O.o
07.2018 - 10.2018
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Logistic Trainee
DJD Downey Logistic And Warehousing
02.2017 - 03.2017
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Education
Bachelor of Science - Logistics Management
MWSLiT Wrocław
Wrocław07.2023
High School Diploma -
CKZiU Wołów
Wolow, Poland04.2018
Skills
- Knowledge of MS Office Programs
- Driver License
- Active Listening
- Effective Communication
- Empathy Display
- Telephone Etiquette
- Attention to Detail
- Time Management
- Complaint Handling
- Positive Attitude
Certification
- English language course, Your International Training, 02.2017-03.2017
Languages
Polish
Native language
English
Upper intermediate
B2
Timeline
Customer Service Expert
CarNet Sp. Z O.o.
08.2021 - 07.2023
Warehouse Worker
Militaria.pl
05.2020 - 08.2020
Production Worker
Kotar Sp. Z O.o
07.2018 - 10.2018
Logistic Trainee
DJD Downey Logistic And Warehousing
02.2017 - 03.2017
Bachelor of Science - Logistics Management
MWSLiT Wrocław
High School Diploma -
CKZiU Wołów
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