Wojciech Światowski
Moderator
Krzepice
Profil zawodowy
Motivated and responsible candidate with customer service experience in the internet services industry and a strong understanding of the Hypixel Network and Hytale communities. Skilled in communication, problem-solving, and handling customer concerns professionally. Passionate about maintaining fair and positive online environments. Available on weekends and able to work effectively both independently and as part of a team.
Podsumowanie
2
2
years of post-secondary education
Doświadczenie
Customer Service Representative
Czechowice-Dziedzice
- Assisted customers with service-related questions and technical issues.
- Resolved customer complaints professionally and efficiently.
- Maintained accurate records of customer interactions.
- Communicated clearly through phone, email, and online support channels.
- Worked collaboratively with colleagues to provide excellent customer service.
- Demonstrated patience, professionalism, and attention to detail in a fast-paced environment.
Wykształcenie
Bachelor degree - Software Engineering
Politechnika Częstochowska
Polska 2022.10 - 2025.02
Umiejętności
- Customer Service
- Communication
- Conflict Resolution
- Problem Solving
- Team Collaboration
- Time Management
- Attention to Detail
- Knowledge of Hypixel Network
- Understanding of Hytale
- Understanding of Fair Play and Community Standards
- Report Review and Investigation Principles
Languages
Angielski
Upper intermediate
B2
Polski
Proficient
C2
Zainteresowania
- Online Communities
- Technology
- Gaming Industry
- Team Collaboration
- Community Moderation
Availability
- Available 40+ hours per week
- Available evenings, weekends, and holidays
- Flexible schedule with ability to cover additional shifts when required
- Available after work hours on weekdays
- Comfortable with remote work and moderation duties
- Able to work independently and as part of a team
Oś czasu
Bachelor degree - Software Engineering
Politechnika Częstochowska
2022.10 - 2025.02
Customer Service Representative
Czechowice-Dziedzice