Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YAN VYSOTSKI

WARSAW,14

Summary

Experienced Back Office Executive with strong organizational and management skills. Complete projects on time and lead staff to sustain an efficient workplace.

Overview

4
4
years of professional experience

Work History

Back Office Officer

Currency.com
06.2021 - 11.2023
  • Enhanced data accuracy by meticulously reviewing and updating financial records and transactions.
  • Streamlined back-office processes for increased efficiency, implementing new software solutions and organizational methods.
  • Ensured timely completion of tasks with strong attention to detail, contributing to a well-functioning back office team.
  • Maintained up-to-date knowledge of industry regulations, supporting the company in compliance efforts.
  • AML/KYC

Customer Support Officer

IDEA BANK
02.2020 - 05.2021
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.
  • Streamlined the support process by implementing new ticketing systems for efficient case management.
  • Boosted team productivity with thorough training sessions on company products and services.
  • Collaborated effectively with other departments to handle escalated customer issues, resulting in swift resolutions.

Education

Bachelor of Science - Finance And Credit

Polessky State University
Pinsk, Belarus
06.2020

Skills

  • Report Generation
  • Workflow Coordination
  • Transaction Processing
  • Data entry expertise
  • Banking operations knowledge
  • Document/Data Management

Languages

Russian
Native language
English
Upper intermediate
B2
Polish
Upper intermediate
B2

Timeline

Back Office Officer

Currency.com
06.2021 - 11.2023

Customer Support Officer

IDEA BANK
02.2020 - 05.2021

Bachelor of Science - Finance And Credit

Polessky State University

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YAN VYSOTSKI