Yana Kachur
Krakow
Summary
Goal-oriented and responsible teamplayer with experience in
order coordination, supplier communication, inventory monitoring,
and logistics-related administrative processes. I have practical
skills in handling documentation, invoices, and administrative-
logistics processes. I communicate easily in 4 languages, which
helps me work effectively in an international environment. Fast
learner with strong MsOffice skills and motivation to develop
further in the field of logistics and material planning in an
international environment.
Overview
5
5
years of professional experience
Work History
Reception Specialist
CM Superior
Krakow, Poland
01.2024 - Current
- Responsible for ordering materials, equipment, and office supplies
- Customer service and providing information about services and
available appointments - Cooperating with suppliers and monitoring delivery schedules
- Managing and coordinating doctors' schedules and appointment
availability - Monitoring inventory levels and demand of medical centre
- Handling invoices, cost records, and documentation
- Using Google Workspace and MS Excel for data, schedules, and reports
- Resolving complaints and handling difficult customers
Floor Manager
Giona
Krakow, Poland
01.2023 - 12.2023
- Coordinating deliveries, orders, and stocks of raw materials
- Organizing team work and operational processes
- Controlling documentation and inventory levels
- Solving daily organizational issues and ensuring business continuity
Sales Assistant /Customer Service Cashier
Avita
Krakow
09.2022 - 12.2022
- Operating cash register and payment terminal
- Direct customer service and product advice
- Receiving deliveries and checking product quality
- Merchandising according to brand standards
Shift Manager
McDonald's
Lviv, Ukraine
05.2021 - 12.2021
- Coordinating team work and cooperation between departments
- Monitoring supplies and inventory levels
- Handling payments, settlements, and documentation
- Solving operational issues
- Building and maintaining positive guest relationships
Education
Master of Science - Logistics Management
University of Economics
Krakow, Poland06-2027
Bachelor - Linguistics
Lviv National University of Ivan Franko
Lviv, Ukraine06-2022
Professional -
Cosinus
Krakow, Poland02-2025
Skills
- Analytical thinking
- MS Office / Google Workspace / CRM systems
- Order and delivery coordination
- Supplier cooperation
- Inventory control
- Preparing reports and calculations (Excel)
- Teamwork and independent work
- Multitasking
- Problem-solving
- Cost and invoice tracking
LANGUAGES
English
Upper intermediate (B2)
Polish
Advanced (C1)
Ukrainian
Bilingual or Proficient (C2)
Russian
Advanced (C1)
German
Elementary (A2)
CERTIFICATES
- Polish, EP (B2), November 2025
- English, 12Project (B2), June 2022
- Korean, San Korean School (A1), February 2022
- Digital Illustration, Domin Krakow, December 2025
HOBBY
Digital illustration, Traveling, Artwork restoration, Embroidery
Timeline
Reception Specialist
CM Superior
01.2024 - Current
Floor Manager
Giona
01.2023 - 12.2023
Sales Assistant /Customer Service Cashier
Avita
09.2022 - 12.2022
Shift Manager
McDonald's
05.2021 - 12.2021
Master of Science - Logistics Management
University of Economics
Bachelor - Linguistics
Lviv National University of Ivan Franko
Professional -
Cosinus